Secure Network Engineer – On-Call & Travel Ready

BT Group; West of England, Chippenham, Reading; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Private GP 24/7

Paid carers leave

Maternity/Paternity/Adoption leave

Job summary

BT Group in the United Kingdom is seeking a Network Engineer to support Secure Services across Bristol, Chippenham and Reading. The role involves installing, maintaining and repairing secure voice and data services, with on-call and overnight travel when required.

You will work in a secure, customer-focused engineering environment where reliability, safety and professional standards are essential, contributing to BT’s purpose and customer commitments.

Qualifications

• Experience installing, maintaining or repairing voice, data or network services.
• Ability to work safely, follow agreed processes and solve customer service issues.

Responsibilities

• Install, maintain and repair secure voice and data services for DFTS customers.
• Respond to service faults and restore connections quickly and safely.
• Carry out planned work to agreed standards, timescales and safety requirements.
• Work with customers, colleagues and support teams to resolve issues first time.
• Keep accurate records of work completed, materials used and service updates.
• Follow security, compliance and site access processes at all times.
• Share knowledge with the team and look for ways to improve how we work.
• Travel between customer sites, take part in on-call support and stay away overnight when needed.
• Where possible, working days may be moved to accommodate out-of-hours working, or overtime may be necessary to meet customer and service requirements.
• The role requires participation in out-of-hours support, including overtime and on-call working, together with flexibility to travel and stay away from home overnight when required.

Tools

Test equipment

Job description

BT Group in the United Kingdom is seeking a Network Engineer to support Secure Services across Bristol, Chippenham and Reading. The role involves installing, maintaining and repairing secure voice and data services, with on-call and overnight travel when required.

You will work in a secure, customer-focused engineering environment where reliability, safety and professional standards are essential, contributing to BT’s purpose and customer commitments.