Second-Line ICT Desktop Support Technician – Remote & On-site
Betsi Cadwaladr University Health Board
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Job summary
Betsi Cadwaladr University Health Board is seeking an ICT Desktop Support Technician to deliver second line desktop support across our organisation. The role involves troubleshooting and resolving hardware, software and connectivity issues for clinical and non-clinical users, in person and remotely, to minimise downtime and maintain patient care services.
The ideal candidate will have strong communication skills, a patient-focused approach, and the ability to work across wards and departments
Responsibilities
- Provides second line ICT desktop support in-person and remote for clinical and non-clinical users.
Job description
Betsi Cadwaladr University Health Board is seeking an ICT Desktop Support Technician to deliver second line desktop support across our organisation. The role involves troubleshooting and resolving hardware, software and connectivity issues for clinical and non-clinical users, in person and remotely, to minimise downtime and maintain patient care services.
The ideal candidate will have strong communication skills, a patient-focused approach, and the ability to work across wards and departments
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