Programming Assistant

National Trust; Poole; In loco; GBP 15.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Pension up to 10% of basic salary

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days + buy

Flexible working

Employee assistance programme

Free parking

Descrizione del lavoro

National Trust in Poole (Kingston Lacy) is seeking a role to deliver and develop a programme of activities and events for visitors. You will help create an enjoyable visitor experience and connect activities to the Trust’s ongoing work.

The role requires weekend and bank holiday work with a seasonal, flexible, zero-hour pattern and DBS checks. The position offers a fixed term contract until January 10, 2027, with a pay of £13.25 per hour.

Competenze

• Excellent communication and relationship-building with a wide range of people.
• Able to work in a team and also independently.
• Flexible approach and willingness to adapt to changing schedules.
• Strong customer service mindset and focus on visitor experience.
• Good organisation and time management to handle events and activities.

Mansioni

• Create and deliver events and activities that bring the place to life for visitors throughout the year.
• Ensure presentations on site are of high standard and communications with visitors are clear and consistent.
• Link activities to the Trust's cause and ongoing conservation work.
• Collaborate with team to plan, promote and evaluate events.

Conoscenze

Communication skills

Team player

Flexible

Service-minded

Organised

Descrizione del lavoro

Summary

This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check. You’ll assist in the delivery and development of a programme of activities and events. By doing so, you’ll help to create an enjoyable experience for everyone that visits and help them understand more about our place.Salary: £13.25 per hourContract/duration: Fixed term contract until 10-Jan-2027Hours/working pattern: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

The outstanding art collection is one of the main attractions to this beautiful Italian-inspired mansion. As one of the National Trust’s ‘treasure houses’, the 45 strong team have exciting times ahead as they embark on major conservation projects to preserve this 8,500 estate and its rare collection of artefacts. A Japanese garden and tearoom and community growing spaces are also among the key attractions at Kingston Lacy. The property has a rural location, so it’s likely you will require your own transport to get here.

For more information about our property please visit

What you'll be doing

Working with the team you'll create and deliver events and activities that bring our place to life for our visitors all year round. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We'd love to hear from you if you have:

• good communication skills, building relationships with a wide range of people
• a team player, but can also work by yourself
• adaptable and have a flexible approach
• an understanding of the importance of great service
• keen to learn new things
• well organised and able to manage time well

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places