Seasonal Store Colleague

JD Sports Fashion; Harlow; On-site; GBP 18,000 - 24,000; Full time

Job summary

JD Sports Fashion is seeking an enthusiastic Sales Assistant to enhance customer experiences in-store. This role offers opportunities for career development while focusing on delivering exceptional service and achieving sales targets. Ideal candidates will thrive in a fast-paced environment and possess strong communication skills.

Qualifications

• Positive attitude towards a fast-paced retail environment.
• Enthusiasm for personal and career development.
• Confident interpersonal skills for social interactions.

Responsibilities

• Providing knowledgeable customer service.
• Maintaining stock standards on the shop floor.
• Driving sales to meet and exceed targets.

Skills

Customer service

Communication

Flexibility

Job description

At GO Outdoors, our purpose is strong and clear: “to inspire and equip everyone for life outdoors.” We believe in the positive benefits of the outdoors, whether it be the daily dog walk, hiking Ben Nevis, horse riding, or cold water therapy. We provide the best equipment for all outdoor activities, always at the best price guaranteed! Our values aren’t just posters on the wall; we live them every day: ‘One Team’ — we are stronger together, ‘Responsibility’ — we take ownership, ‘Passion’ — we believe in what we do, and ‘Integrity’ — we do the right thing. These values help us fulfill our mission to be ‘the nation’s favourite outdoor retailer’. If you share our passion and want to make a difference, join our team to be part of something ‘unbeatable’!

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities

• Providing knowledgeable and seamless customer service to all customers entering the store.
• Maintaining clean and tidy stock standards on the shop floor at all times.
• Collaborating with team members to achieve sales and KPI targets by staying informed on current trends, in-store promotions, and store processes.
• Driving sales to meet and exceed targets where possible.
• Utilising in-store devices to offer the full product range to customers.
• Providing alternatives and upselling at every opportunity.
• Replenishing stock levels as needed, ensuring the full-size range is available on the shop floor.
• Ensuring products are correctly priced.
• Deputising for other staff, working within departments, or performing other duties as required.
• Representing JD Sports professionally at all times.
• Conducting work safely and responsibly.

Role Objectives and KPIs

• Providing exceptional service to ensure customer satisfaction and retention.
• Actively driving sales to support the store in meeting and exceeding financial goals.
• Ensuring timely and accurate replenishment of stock to maintain product availability.

Skills and Experience

• A positive attitude towards a fast-paced, customer-focused retail environment.
• Enthusiasm for viewing challenges as opportunities for personal and career development.
• Confident interpersonal and communication skills, thriving in social interactions with customers.
• Flexibility to work various shifts, including weekends and holidays, based on store needs.

Due to high application volumes, it may take time to review all applications. If you do not hear back within two weeks, please consider your application unsuccessful. Candidates meeting the criteria will be contacted for a first-stage meeting with the talent team, followed by an interview with the hiring manager. Thank you for your time.