Seasonal Store Advisor, Williamsburg

ON; Greater London; On-site; GBP 12,000 - 18,000; Part time

Job summary

ON is seeking a Seasonal Store Advisor to help deliver a premium, individualized fan experience in-store. You will focus on mastering our Cloud CX approach to create wow moments and ensure a seamless, customer-centric operation.

Reporting to the Store Leader, you will contribute to high performance through authentic service, driving brand loyalty and igniting the human spirit through movement.

Qualifications

• 1+ years of relevant experience in retail or customer service.
• Strong service-excellence mindset with ability to engage fans and solve needs.
• Organizational skills and attention to detail.
• Excellent communication and feedback to improve store processes and fan experiences.
• Able to work weekends, evenings and holidays as needed.

Skills

Retail experience

Customer service

Communication

Attention to detail

Weekend/evening availability

Job description

In short

As a Seasonal Store Advisor, you will be a key player in driving a premium, individualized fan experience in-store. Your focus will be to master the fundamentals of our Cloud CX philosophy to deliver "wow" moments and ensure a seamless, premium, customer-centric operation.

Reporting to the Store Leader, you will support the retail function by demonstrating a high-level of performance through service with authenticity. Your contribution ensures that our premium service standards drive brand loyalty and ignite the human spirit through movement.

Your story

• You have 1+ years of relevant experience in retail or in a customer service-related field
• You have an understanding of service excellence, with the ability to engage our fans, address their needs, and provide effective solutions
• You possess organizational skills and attention to detail
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and fan experiences
• Ability to work weekends, evenings and holidays as needed