Seasonal Sales Assistant (FTC) - Manchester

Vivienne Westwood; Manchester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discounts

Training

Cycle to work scheme

Career development

Environmental commitment

Job summary

Vivienne Westwood in Manchester is seeking a Seasonal Sales Associate for a fixed-term 8 weeks. The role is full-time, offering an opportunity to work within a premium luxury retail environment and represent a world-renowned fashion house.

The ideal candidate has prior retail experience, strong communication skills, and a proactive approach to driving sales while delivering exceptional customer service in-store.

Qualifications

• Previous experience in a retail environment, ideally within a premium or luxury setting.
• Experience supporting, motivating, or working collaboratively within a team.
• Strong communication skills, with the ability to deliver an excellent customer experience.
• A proactive and adaptable approach, with a focus on driving results.

Responsibilities

• Demonstrate strong commercial awareness, working in line with brand objectives and KPIs
• Resolve operational and customer issues efficiently, following company policies and procedures
• Provide feedback on store performance, operations, and opportunities for improvement
• Support the achievement of sales targets and contribute to overall store performance
• Handle cash and card transactions in accordance with company guidelines
• Support stock management processes, including deliveries, transfers, and inventory control
• Maintain high standards of store presentation, ensuring a clean, organised environment in line with visual merchandising guidelines
• Act as a positive role model, contributing to a collaborative and motivated team environment
• Support the training, coaching, and development of team members where required

Skills

Customer Service

Communication

Teamwork

Sales Awareness

Cash Handling

Tools

POS system

Job description

ABOUT THE ROLE

Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people, craftsmanship, and the environment.

If you're interested in being part of an organisation that creates high-quality products, champions positive change, and offers an excellent benefits package to support its employees, we'd love to hear from you.

Vivienne Westwood is currently seeking a Seasonal Sales Associate to join our team at our Manchester store. This role is offered on a full-time, fixed term basis for 8 weeks, offering the opportunity to work within a dynamic and creative retail environment while representing one of the world's most renowned luxury fashion houses.

KEY RESPONSIBILITIES

• Demonstrate strong commercial awareness, working in line with brand objectives and KPIs

• Resolve operational and customer issues efficiently, following company policies and procedures

• Provide feedback on store performance, operations, and opportunities for improvement

• Support the achievement of sales targets and contribute to overall store performance

• Handle cash and card transactions in accordance with company guidelines

• Support stock management processes, including deliveries, transfers, and inventory control

• Maintain high standards of store presentation, ensuring a clean, organised environment in line with visual merchandising guidelines

• Act as a positive role model, contributing to a collaborative and motivated team environment

• Support the training, coaching, and development of team members where required

WHAT WE ARE LOOKING FOR

• Previous experience in a retail environment, ideally within a premium or luxury setting

• Experience supporting, motivating, or working collaboratively within a team

• Strong communication skills, with the ability to deliver an excellent customer experience

• A proactive and adaptable approach, with a focus on driving results

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Staff discounts

• Training

• Cycle to work scheme

• Opportunity to develop new skills and progress in your career

• Opportunity to work for a company that cares and believes in its people and the environment

Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link