Seasonal Sales Assistant (FTC) - Cardiff

Vivienne Westwood; Cardiff; On-site; GBP 11,021,000 - 13,776,000; Part time

Benefits offered by this job

Staff discounts

Training

Cycle to work scheme

Career development

Job summary

Vivienne Westwood is seeking a Seasonal Sales Associate for our Cardiff store. This part-time, fixed-term position runs for 8 weeks and offers an exciting opportunity to work within a prestigious luxury fashion house.

Ideal candidates have experience in premium retail, strong customer service and teamwork, and a proactive approach to achieving sales targets in a dynamic environment.

Qualifications

• Previous experience in a premium or luxury retail environment.
• Experience supporting and motivating a team.
• Strong communication skills to deliver excellent customer service.
• Proactive and adaptable with a focus on driving results.

Responsibilities

• Demonstrate strong commercial awareness aligned with brand objectives and KPIs.
• Resolve customer issues quickly following company policies.
• Support store performance and sales targets.
• Handle cash and card transactions according to guidelines.
• Assist with stock deliveries, transfers and inventory control.
• Maintain high standards of store presentation.
• Support training and development of team members.

Skills

Retail experience

Team collaboration

Customer service

Communication

Job description

ABOUT THE ROLE

Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people, craftsmanship, and the environment.

If you're interested in being part of an organisation that creates high-quality products, champions positive change, and offers an excellent benefits package to support its employees, we'd love to hear from you.

Vivienne Westwood is currently seeking a Seasonal Sales Associate to join our team at our Cardiff store. This role is offered on a Part-time, fixed term basis for 8 weeks, offering the opportunity to work within a dynamic and creative retail environment while representing one of the world's most renowned luxury fashion houses.

KEY RESPONSIBILITIES

• Demonstrate strong commercial awareness, working in line with brand objectives and KPIs
• Resolve operational and customer issues efficiently, following company policies and procedures
• Provide feedback on store performance, operations, and opportunities for improvement
• Support the achievement of sales targets and contribute to overall store performance
• Handle cash and card transactions in accordance with company guidelinesSupport stock management processes, including deliveries, transfers, and inventory control
• Maintain high standards of store presentation, ensuring a clean, organised environment in line with visual merchandising guidelines
• Act as a positive role model, contributing to a collaborative and motivated team environment
• Support the training, coaching, and development of team members where required

WHAT WE ARE LOOKING FOR:

• Previous experience in a retail environment, ideally within a premium or luxury setting
• Experience supporting, motivating, or working collaboratively within a team
• Strong communication skills, with the ability to deliver an excellent customer experience
• A proactive and adaptable approach, with a focus on driving results

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Staff discounts
• Training
• Cycle to work scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link