Seasonal Sales Assistant (FTC) - Cardiff Retail · Cardiff - Store

Vivienne Westwood; Cardiff; Híbrido; GBP 3.967.000 - 4.849.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Training

Cycle to work

Career development

Environmental commitment

Descripción de la vacante

Vivienne Westwood is seeking a Seasonal Sales Associate at our Cardiff boutique. This full-time, fixed-term position runs for 8 weeks, offering immersion in a luxury retail environment.

You will support day-to-day store operations, deliver exceptional customer service, assist in achieving sales targets, process transactions, and help maintain brand-standard visual merchandising while contributing to a collaborative team.

Formación

• Experience in premium or luxury retail preferred.
• Proven ability to deliver excellent customer service.
• Collaborative mindset and strong communication.

Responsabilidades

• Demonstrate strong commercial awareness and align with brand KPIs.
• Resolve customer issues promptly following company policies.
• Provide feedback on store performance and opportunities.
• Support achievement of sales targets and store performance.
• Handle cash and card transactions per guidelines.
• Assist stock deliveries, transfers and inventory control.
• Maintain store presentation in line with visual standards.
• Be a positive role model and support team motivation.
• Assist with training and coaching of team members when needed.

Conocimientos

Retail experience

Customer service

Teamwork

Descripción del empleo

ABOUT THE ROLE

Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people, craftsmanship, and the environment.

If you're interested in being part of an organisation that creates high-quality products, champions positive change, and offers an excellent benefits package to support its employees, we'd love to hear from you.

Vivienne Westwood is currently seeking a Seasonal Sales Associate to join our team at our Cardiff store. This role is offered on a full-time, fixed term basis for 8 weeks, offering the opportunity to work within a dynamic and creative retail environment while representing one of the world's most renowned luxury fashion houses.

KEY RESPONSIBILITIES

• Demonstrate strong commercial awareness, working in line with brand objectives and KPIs
• Resolve operational and customer issues efficiently, following company policies and procedures
• Provide feedback on store performance, operations, and opportunities for improvement
• Support the achievement of sales targets and contribute to overall store performance
• Handle cash and card transactions in accordance with company guidelines
• Support stock management processes, including deliveries, transfers, and inventory control
• Maintain high standards of store presentation, ensuring a clean, organised environment in line with visual merchandising guidelines
• Act as a positive role model, contributing to a collaborative and motivated team environment
• Support the training, coaching, and development of team members where required

WHAT WE ARE LOOKING FOR:

• Previous experience in a retail environment, ideally within a premium or luxury setting
• Experience supporting, motivating, or working collaboratively within a team
• Strong communication skills, with the ability to deliver an excellent customer experience
• A proactive and adaptable approach, with a focus on driving results

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Staff discounts
• Training
• Cycle to work scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link