Sales Assistant (Part Time)

Vivienne Westwood; Cardiff; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Commission/Bonus

Uniform allowance

Staff discounts

Training

Health & Wellbeing support (includes P

Cycle to work scheme

Generous annual leave allowance

Pension Scheme

Progression opportunities

Job summary

Vivienne Westwood seeks a part-time Sales Assistant for our Cardiff store. The role is 3 days per week, focusing on delivering an exceptional customer experience within a premium brand framework.

You will work as part of a close-knit team, contribute to in-store KPIs, handle transactions, and support stock and merchandising activities. Benefits include training, staff discounts, and opportunities for career progression.

Qualifications

• Previous experience in a retail environment, ideally premium or luxury
• Experience supporting, motivating, or working collaboratively within a team
• Strong communication skills to deliver an excellent customer experience
• Proactive and adaptable with a focus on driving results

Responsibilities

• Demonstrate strong commercial awareness, aligning with brand objectives and KPIs
• Resolve operational and customer issues efficiently, following company policies
• Provide feedback on store performance and opportunities for improvement
• Support achievement of sales targets and overall store performance
• Handle cash and card transactions per guidelines
• Support stock management, including deliveries, transfers and inventory control
• Maintain high standards of store presentation and visual merchandising
• Act as a positive role model and contribute to a collaborative team environment
• Support training, coaching and development of team members

Skills

Retail experience

Team collaboration

Customer service

Job description

ABOUT THE ROLE

Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment.

If you’re interested in being part of an organisation that creates high-quality products, promotes awareness for a better world, and offers an excellent benefits package to support its employees, keep reading…

Vivienne Westwood is currently seeking an Sales Assistant to join our team at our Cardiff store location. This is a 3 days Part Time position.

KEY RESPONSIBILITIES

• Demonstrate strong commercial awareness, working in line with brand objectives and KPIs
• Resolve operational and customer issues efficiently, following company policies and procedures
• Provide feedback on store performance, operations, and opportunities for improvement
• Support the achievement of sales targets and contribute to overall store performance
• Handle cash and card transactions in accordance with company guidelines
• Support stock management processes, including deliveries, transfers, and inventory control
• Maintain high standards of store presentation, ensuring a clean, organised environment in line with visual merchandising guidelines
• Act as a positive role model, contributing to a collaborative and motivated team environment
• Support the training, coaching, and development of team members where required

WHAT WE ARE LOOKING FOR

• Previous experience in a retail environment, ideally within a premium or luxury setting
• Experience supporting, motivating, or working collaboratively within a team
• Strong communication skills, with the ability to deliver an excellent customer experience
• A proactive and adaptable approach, with a focus on driving results

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Commission/Bonus
• Uniform allowance
• Staff discounts
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this