Seasonal Retail Advisor — Create Festive Customer Joy

Boots Group; Hitchin; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Discounts at nationwide retailers

Wellbeing support

Job summary

Boots Group is seeking a Seasonal Customer Advisor to support customers during the busy Christmas period in-store. You’ll greet shoppers, explain offers, assist with purchases at tills, and help with stock replenishment and deliveries to keep the store looking its best.

The role is temporary with potential longer-term opportunities depending on local availability, requiring a proactive, team-focused approach and the ability to adapt to different areas as needed.

Qualifications

• Customer-focused — enjoys talking to people and helping customers have a great experience.
• Team player — supports others and cares about team success.
• Operations ready — balances customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude — sees what needs doing and takes ownership.
• Resilient — stays positive and focused during busy periods.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer focus

Team player

Operations ready

Proactive attitude

Resilient

Job description

Boots Group is seeking a Seasonal Customer Advisor to support customers during the busy Christmas period in-store. You’ll greet shoppers, explain offers, assist with purchases at tills, and help with stock replenishment and deliveries to keep the store looking its best.

The role is temporary with potential longer-term opportunities depending on local availability, requiring a proactive, team-focused approach and the ability to adapt to different areas as needed.