Seasonal In-Store Beauty Advisor & Demos

LUSH; Norwich; On-site; GBP 12,000 - 17,000; Part time

Job summary

LUSH in Norwich seeks a Sales Assistant to be the face of the store, welcoming customers and delivering a fun, engaging shopping experience. You will use product knowledge to offer personalised recommendations, perform product demos, and hand out tailored samples.

Working with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. Training will develop product knowledge and customer service skills.

Qualifications

• Customer Experience: deliver exceptional service with warmth and 5-star interactions.
• Teamwork: collaborate with colleagues to achieve store goals.
• Communication: clear, friendly communication with customers and team.
• Get hands on: comfortable performing skin demos and massage services.
• Adaptable: thrive in fast-paced, seasonal peak trading hours.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage customers to understand needs, offer personalised recommendations, and demo products.
• Deliver exceptional service using in-depth product knowledge and tailored samples.
• Maintain a clean, visually appealing shop floor.
• Promote products creatively to support sales targets.
• Train and develop product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment.
• Host in-store events to create memorable experiences.
• Showcase Lush's ethics and ingredients.
• Deliver in-store services, such as hand, arm, face, and scalp massages.

Skills

Customer Experience

Teamwork

Communication

Get hands on

Adaptable

Job description

LUSH in Norwich seeks a Sales Assistant to be the face of the store, welcoming customers and delivering a fun, engaging shopping experience. You will use product knowledge to offer personalised recommendations, perform product demos, and hand out tailored samples.

Working with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. Training will develop product knowledge and customer service skills.