Part-Time In-Store Customer Experience Specialist

Lush; Warrington; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa

Profit-based bonus

Pension scheme

Birthday day off

Cycle to work scheme

Employee ownership

Community Networks access

Flexible working

Job summary

Lush Warrington seeks a Sales Assistant for seasonal, part-time hours to greet customers and provide a fun, engaging shopping experience. You’ll use product knowledge to offer personalised recommendations, demonstrations, and samples, working closely with the team to drive sales and create memorable in-store events.

The role emphasizes customer care, stock maintenance, and flexible shifts. Compensation is £13.45/hour with potential bonuses, aligned with Living Wage commitments and training

Qualifications

• Customer experience focused, delivering friendly, 5-star service across store interactions.
• Teamwork to foster a positive, collaborative environment.
• Clear, proactive communication to coordinate with colleagues and managers.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs, provide personalized recommendations, and demonstrate products.
• Deliver exceptional service using product knowledge and offering tailored samples.
• Assist in hosting in-store events to create memorable experiences for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support store targets by promoting products creatively and working as a team to exceed goals.
• Manage stock levels and ensure shelves are well-stocked.
• Control store costs, such as reducing product waste, to help meet budget.
• Participate in ongoing training to enhance product knowledge and service skills.
• Collaborate with the team to foster an inclusive, respectful working environment.
• Work on in-store and external events to leave lasting customer impressions.

Skills

Customer Experience

Teamwork

Communication

Job description

Lush Warrington seeks a Sales Assistant for seasonal, part-time hours to greet customers and provide a fun, engaging shopping experience. You’ll use product knowledge to offer personalised recommendations, demonstrations, and samples, working closely with the team to drive sales and create memorable in-store events.

The role emphasizes customer care, stock maintenance, and flexible shifts. Compensation is £13.45/hour with potential bonuses, aligned with Living Wage commitments and training