Seasonal Retail Associate - Engaging Customer Experience

Lush Handmade Cosmetics

Portsmouth

On-site

GBP 15,000 - 22,000

Part time

2 days ago
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Benefits offered by this job

Holiday allowance
50% discount on Lush products and spa
Profit-based bonus
Pension scheme
Birthday day off
Cycle to work scheme
Employee assistance programme
Parental leave

Job summary

Lush Handmade Cosmetics in Portsmouth is seeking a Sales Assistant to welcome customers, provide product recommendations, and support in-store events.

You will share product knowledge, deliver a friendly shopping experience, and contribute to seasonal sales while maintaining displays and stock. This seasonal, part-time role offers flexible shifts, training, and a competitive hourly rate (£13.45/hour) with Living Wage alignment.

Qualifications

  • Deliver exceptional customer service with product knowledge and personalised recommendations.
  • Work effectively as part of a team to meet store goals.
  • Communicate clearly with customers to ensure a positive shopping experience.

Responsibilities

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand needs and offer personalised recommendations.
  • Provide product demonstrations and tailored samples to enhance experience.
  • Assist in hosting in-store events and maintain storage/display standards.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support sales targets by promoting products and collaborating with the team.
  • Manage stock levels and ensure shelves are well-stocked.
  • Monitor store costs and reduce waste where possible.
  • Participate in training to grow product knowledge and customer service skills.
  • Contribute to an inclusive, respectful working environment for customers and colleagues.

Skills

Customer Experience
Teamwork
Communication

Job description

Lush Handmade Cosmetics in Portsmouth is seeking a Sales Assistant to welcome customers, provide product recommendations, and support in-store events.

You will share product knowledge, deliver a friendly shopping experience, and contribute to seasonal sales while maintaining displays and stock. This seasonal, part-time role offers flexible shifts, training, and a competitive hourly rate (£13.45/hour) with Living Wage alignment.

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