Seasonal Retail Associate - Engaging Customer Experience

Lush Handmade Cosmetics; Portsmouth; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on Lush products and spa

Profit-based bonus

Pension scheme

Birthday day off

Cycle to work scheme

Employee assistance programme

Parental leave

Job summary

Lush Handmade Cosmetics in Portsmouth is seeking a Sales Assistant to welcome customers, provide product recommendations, and support in-store events.

You will share product knowledge, deliver a friendly shopping experience, and contribute to seasonal sales while maintaining displays and stock. This seasonal, part-time role offers flexible shifts, training, and a competitive hourly rate (£13.45/hour) with Living Wage alignment.

Qualifications

• Deliver exceptional customer service with product knowledge and personalised recommendations.
• Work effectively as part of a team to meet store goals.
• Communicate clearly with customers to ensure a positive shopping experience.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs and offer personalised recommendations.
• Provide product demonstrations and tailored samples to enhance experience.
• Assist in hosting in-store events and maintain storage/display standards.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support sales targets by promoting products and collaborating with the team.
• Manage stock levels and ensure shelves are well-stocked.
• Monitor store costs and reduce waste where possible.
• Participate in training to grow product knowledge and customer service skills.
• Contribute to an inclusive, respectful working environment for customers and colleagues.

Skills

Customer Experience

Teamwork

Communication

Job description

Lush Handmade Cosmetics in Portsmouth is seeking a Sales Assistant to welcome customers, provide product recommendations, and support in-store events.

You will share product knowledge, deliver a friendly shopping experience, and contribute to seasonal sales while maintaining displays and stock. This seasonal, part-time role offers flexible shifts, training, and a competitive hourly rate (£13.45/hour) with Living Wage alignment.