In-Store Beauty Advisor — Part-Time, Flexible Hours

Lush; Sunderland; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Living Wage alignment

Employee discount on products

Profit-based bonus

Pension scheme

Birthday day off

Cycle to work

Staff events

Employee ownership participation

Training and development

Job summary

Lush Sunderland is seeking a Sales Assistant to be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples.

Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.

Qualifications

• Deliver exceptional customer service and create memorable in-store experiences.
• Collaborate with teammates to meet store targets and provide a welcoming environment.
• Communicate clearly with customers and colleagues to maintain smooth operations.

Responsibilities

• Greet customers and create a welcoming store environment.
• Provide personalised product recommendations and skin product demonstrations.
• Deliver high-quality customer service using in-depth product knowledge and tailored samples.
• Host in-store events and ensure an inclusive customer experience.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support sales targets by promoting products and working as part of a team.
• Manage stock levels and ensure shelves are well-stocked.
• Control store costs such as product waste to meet budget.
• Participate in ongoing training to enhance product knowledge and service skills.
• Collaborate to foster an inclusive, respectful working environment.

Skills

Customer Experience

Teamwork

Communication

Job description

Lush Sunderland is seeking a Sales Assistant to be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples.

Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.