Seasonal Frontline Customer Assistant - High-Energy

MARKS&SPENCER; Ashford; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant to join the frontline team. You will deliver five-star service, advise customers on products, and help drive store sales during busy periods.

You’ll be a resilient team player who thrives under pressure, uses digital tools, and adapts to different store areas as customer demand changes. Flexible shifts are available, including peak weeks in December.

Qualifications

• Customer-focused attitude with a genuine willingness to help.
• Ability to learn product knowledge and provide style advice.

Responsibilities

• Assist customers with product selection and inquiries.
• Process transactions and maintain store standards.
• Support in-store digital tools usage to enhance the customer experience.

Job description

Marks & Spencer is hiring a Customer Assistant to join the frontline team. You will deliver five-star service, advise customers on products, and help drive store sales during busy periods.

You’ll be a resilient team player who thrives under pressure, uses digital tools, and adapts to different store areas as customer demand changes. Flexible shifts are available, including peak weeks in December.