Seasonal Customer Assistant - Fast-Paced, Digital-Savvy Frontline

Marks & Spencer Group; Cheltenham; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group in Cheltenham is recruiting a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service, thrive under pressure and help customers find what they need.

This frontline role may require up to full-time hours during peak weeks in December. You’ll be flexible, digitally confident with Sparks App and in-store devices, and work across different areas to keep customers happy.

Qualifications

• Applicants must be 18+ due to health and safety legislation.
• Ability to thrive in a high-pressure, fast-paced retail environment.

Responsibilities

• Serve customers quickly and provide five-star service.
• Assist customers with product knowledge and recommendations.
• Operate Sparks App and in-store devices to enhance the customer experience.
• Support across store areas to adapt to changing demands.

Job description

Marks & Spencer Group in Cheltenham is recruiting a Customer Assistant to be at the frontline of the UK’s fastest growing retailer. You’ll deliver five-star service, thrive under pressure and help customers find what they need.

This frontline role may require up to full-time hours during peak weeks in December. You’ll be flexible, digitally confident with Sparks App and in-store devices, and work across different areas to keep customers happy.