Seasonal Food Customer Assistant - Fast-Paced, Digital-Savvy

Marks & Spencer Group; Bath; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in Bath is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, and helping customers find what they need.

This role requires resilience, a team-first attitude, and comfort using Sparks App and in-store devices to enhance the shopping experience. You should be adaptable to varying shifts, especially during peak Christmas periods.

Qualifications

• Frontline customer service experience preferred.
• Comfort with digital tools and apps.
• Flexible to work across store areas and shifts.
• Strong teamwork and customer focus.

Responsibilities

• Serve, sell, fill and help drive growth in sales.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Contribute to a positive, high-energy store environment.
• Be ready to work across various areas of the store and varying shifts.

Job description

Marks & Spencer Group in Bath is seeking a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service at pace, and helping customers find what they need.

This role requires resilience, a team-first attitude, and comfort using Sparks App and in-store devices to enhance the shopping experience. You should be adaptable to varying shifts, especially during peak Christmas periods.