Seasonal Food Customer Assistant - Fast-Paced, High-Impact

Marks & Spencer Plc; Cambridge; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You'll be the frontline in a fast-paced retail environment, delivering excellent service and practical product knowledge.

You’ll work across shifts (Thu/Fri/Sat mornings) with flexibility for heavier hours during the Christmas period, using Sparks App and in-store devices to assist customers.

We value teamwork, resilience, and a can-do attitude as you help customers find products and improve their shopping experience.

Qualifications

• Willingness to deliver five-star service under pressure.
• Comfortable working across store areas with flexibility.
• Ability to learn and use digital tools such as Sparks App.

Responsibilities

• Interact with customers to recommend and sell food products.
• Provide high-energy service during peak times.
• Utilize Sparks App and in-store devices to assist customers.
• Collaborate with colleagues to maintain a smooth store operation.
• Adapt to changing retail demands and shifts.

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You'll be the frontline in a fast-paced retail environment, delivering excellent service and practical product knowledge.

You’ll work across shifts (Thu/Fri/Sat mornings) with flexibility for heavier hours during the Christmas period, using Sparks App and in-store devices to assist customers.

We value teamwork, resilience, and a can-do attitude as you help customers find products and improve their shopping experience.