Seasonal Food Customer Assistant — Fast-Paced & Flexible

Marks & Spencer Group; Sefton; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section to deliver fast, friendly service and support customers with product knowledge. You will engage with shoppers, handle queries, and help maintain stocked shelves while using Sparks and our in-store devices to assist every customer efficiently.

This frontline role emphasizes teamwork, resilience, and a proactive attitude to meet peak demand periods and deliver a memorable shopping experience.

Qualifications

• Experience handling customers in a fast-paced environment.
• Ability to use in-store digital tools to enhance the customer journey.

Responsibilities

• Provide five-star service at pace in a high-traffic store environment.
• Recommend and sell food products to customers to meet demand.
• Utilise Sparks and in-store devices to assist customers and complete transactions.
• Work across store areas and adapt to changing retail needs.

Skills

Customer service

Team player

Digital tools

Tools

Sparks

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section to deliver fast, friendly service and support customers with product knowledge. You will engage with shoppers, handle queries, and help maintain stocked shelves while using Sparks and our in-store devices to assist every customer efficiently.

This frontline role emphasizes teamwork, resilience, and a proactive attitude to meet peak demand periods and deliver a memorable shopping experience.