Seasonal Food Customer Assistant Fast Paced Flexible

Marks & Spencer Group; Llandudno; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is hiring a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our latest food products to customers.

The role requires resilience, teamwork, and a readiness to adapt as store demand changes. We value digital confidence: you’ll use Sparks App and in-store devices to enhance service and ensure customers get what they need when they need it.

Qualifications

• Experience delivering friendly, efficient service in a fast-paced environment.
• Proven ability to work within a team and support colleagues.
• Comfortable using digital tools to enhance the customer experience.

Responsibilities

• Assist customers on the shop floor in the Food section with product knowledge and recommendations.
• Process and handle transactions accurately and efficiently during busy periods.
• Utilise Sparks App and in-store devices to locate products and check stock.
• Support across store areas to maintain a high-energy, customer-focused environment.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group is hiring a Customer Assistant for our Food section in the UK. You’ll be at the frontline, delivering five-star service at pace and confidently recommending our latest food products to customers.

The role requires resilience, teamwork, and a readiness to adapt as store demand changes. We value digital confidence: you’ll use Sparks App and in-store devices to enhance service and ensure customers get what they need when they need it.