Seasonal Customer Experience Specialist – Christmas Crew

Oliver Bonas Limited; Glasgow; Hybride; GBP 9 100 - 13 000; Temps partiel

Avantages offerts par ce poste

Employee discount

24h employee assistance programme

Refer a Friend £100

EDI & Inclusion

Mental Health support

360L eLearning

Free refreshments

Résumé du poste

Oliver Bonas Limited in Glasgow is seeking a Seasonal Team Member to help deliver a fantastic customer experience during the busy Christmas period. You will be friendly, resourceful and work with the team to keep the store running smoothly. This 8-hour minimum contract may increase with store needs and overtime is possible.

Flexible weekend availability from mid-November to early January is required. Bonas Benefits include an employee discount, access to support services, and opportunities to

Qualifications

• Great people skills and customer-focused approach.
• Excellent customer service and communication.
• Calm, solutions-focused with strong listening skills.

Responsabilités

• Provide a great experience to every customer delivering on our service expectations.
• Develop an excellent product knowledge.
• Have strong, consistent communication with the team.
• Participate in all training opportunities provided and contribute positively to team sessions.
• Embrace ownership of tasks, setting a good example for the rest of the team.
• Adhere to all operational practices and procedures, including stock deliveries, health and safety standards, stock takes and replenishment.
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Support other stores where needed.
• Be aware of store and company product best-sellers to support sales growth.

Connaissances

People skills

Customer service

Communication

Teamwork

Flexibility

Problem solving

Description du poste

Oliver Bonas Limited in Glasgow is seeking a Seasonal Team Member to help deliver a fantastic customer experience during the busy Christmas period. You will be friendly, resourceful and work with the team to keep the store running smoothly. This 8-hour minimum contract may increase with store needs and overtime is possible.

Flexible weekend availability from mid-November to early January is required. Bonas Benefits include an employee discount, access to support services, and opportunities to