Seasonal Customer Experience Champion

Oliver Bonas; West Midlands; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

30% employee discount

24h employee assistance programme

Refer a Friend £100 incentive

EDI network and events

Mental Health First Aider

Job summary

Oliver Bonas is looking for Seasonal Team Members to deliver an outstanding shopping experience during the festive period. You will learn OB products, help customers, and work with the team to keep the store running smoothly.

You will participate in training, adhere to store procedures, and support stock and housekeeping tasks while remaining flexible across weekends and holidays. This position runs through early January 2027.

Qualifications

• Kind, helpful and considerate towards customers and team members.
• Excellent customer service skills and a positive attitude.
• Calm, solutions-focused with strong listening abilities.

Responsibilities

• Provide a great customer experience and meet service expectations.
• Develop product knowledge to assist shoppers.
• Maintain clear communication within the team and participate in training.
• Take ownership of tasks and lead by example for store standards.
• Support stock deliveries, health and safety, and housekeeping.

Skills

People skills

Customer service

Communication

Organization

Positivity

Resourcefulness

Job description

Oliver Bonas is looking for Seasonal Team Members to deliver an outstanding shopping experience during the festive period. You will learn OB products, help customers, and work with the team to keep the store running smoothly.

You will participate in training, adhere to store procedures, and support stock and housekeeping tasks while remaining flexible across weekends and holidays. This position runs through early January 2027.