Seasonal Customer Assistant: Fast-Paced & Digital-Savvy

MARKS&SPENCER; Godalming; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant to be at the frontline of our busy store, delivering five-star service and product knowledge to customers. You will thrive in a fast-paced environment, stay adaptable, and support colleagues to meet customer demand.

You’ll confidently offer style advice, use Sparks App and in-store devices, and circle back to ensure every customer leaves satisfied with a positive shopping experience.

Qualifications

• Passionate about product knowledge
• Delivers five-star service at pace
• Digital confidence with in-store tools (Sparks App)
• Team player who supports colleagues and adapts to changing store needs

Responsibilities

• Provide style advice and recommend and sell new products to customers
• Deliver exceptional service to ensure customers feel valued
• Utilise Sparks App and in-store devices to enhance the customer shopping experience
• Be flexible to work across different areas of the store and shifts

Job description

Marks & Spencer is seeking a Customer Assistant to be at the frontline of our busy store, delivering five-star service and product knowledge to customers. You will thrive in a fast-paced environment, stay adaptable, and support colleagues to meet customer demand.

You’ll confidently offer style advice, use Sparks App and in-store devices, and circle back to ensure every customer leaves satisfied with a positive shopping experience.