Customer Assistant — Fast-Paced Retail, Digital-Savvy

MARKS&SPENCER; Cheltenham; Sur place; GBP 18 000 - 22 000; Plein temps

Résumé du poste

Marks & Spencer in Cheltenham is seeking a Customer Assistant to be at the frontline of our busy store. You’ll deliver five-star service, advise customers on products, and help drive sales across departments during peak periods, including Christmas.

You’ll work early mornings and flexible shifts, use Sparks App and in-store devices to assist shoppers, and thrive in a fast-paced, high-energy environment while upholding brand standards.

Qualifications

• Frontline customer service experience.
• Ability to upsell and advise on products.
• Comfort using in-store digital tools and devices.
• Resilience and adaptability in a fast-paced retail environment.

Responsabilités

• Provide five-star service to customers across departments.
• Assist customers with product recommendations and support sales goals.
• Operate Sparks App and in-store devices to enhance customer experience.

Connaissances

Customer service

Communication

Teamwork

Digital literacy

Outils

Sparks App

Description du poste

Marks & Spencer in Cheltenham is seeking a Customer Assistant to be at the frontline of our busy store. You’ll deliver five-star service, advise customers on products, and help drive sales across departments during peak periods, including Christmas.

You’ll work early mornings and flexible shifts, use Sparks App and in-store devices to assist shoppers, and thrive in a fast-paced, high-energy environment while upholding brand standards.