Sales Associate

Giorgio-Armani; Ellesmere Port; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Training & development

Career progression

Inclusive work environment

Job summary

Giorgio Armani Cheshire Oaks Outlet is seeking a Sales Associate to deliver exceptional customer service and drive sales in a luxury environment. You will represent the Giorgio Armani brand, build client relationships, and achieve department targets.

Join a dynamic team offering training, development opportunities, and employee discounts on Giorgio Armani products. The role suits someone who is enthusiastic, detail-oriented, and capable of working in a fast-paced luxury retail setting.

Qualifications

• Experience in sales or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong numerical ability and cash handling accuracy.
• Able to work in a fast-paced environment and meet targets.

Responsibilities

• Be aware of personal targets and KPIs; support management to achieve store targets.
• Greet clients, understand needs, and provide product knowledge and solutions.
• Create an environment conducive to generating sales and high energy levels.
• Cultivate and maintain client relationships to drive sales and retention.
• Participate in training sessions and company initiatives.
• Assist in display and visual merchandising to maintain high store standards.

Skills

Customer service

Communication

Sales targets

Teamwork

Cash handling

Product knowledge

Visual merchandising

Job description

ARMANI OUTLET - CHESHIRE OAKS - SALES ASSOCIATE - FULL TIME - 40 HOURS PER WEEK

About us:

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Role Overview:

As a Sales Associate, you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Join our dynamic team at Armani and embark on a rewarding career journey where your contributions are valued and recognised.

Responsibilities:

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.