SDR Supervisor

Databarracks; Greater London; On-site; GBP 49,500 - 60,500; Full time

Benefits offered by this job

Private Health Care

Private Pension

Cycle to Work Scheme

Electric Vehicle Scheme

Job summary

Databarracks is seeking an SDR Supervisor in London to lead our sales development team while also being a top-performing SDR. This vital role involves generating quality meetings for Account Executives and providing support and coaching to the SDR team.

Ideal candidates will have a strong track record as an SDR and demonstrated leadership capabilities. This position offers substantial opportunities for progression and supports personal development.

Qualifications

• Track record of consistently hitting targets in SDR roles.
• Demonstrated leadership capability, such as mentoring or leading projects.
• Organisational skills to balance individual and team responsibilities.

Responsibilities

• Generate quality meetings for Account Executives through multi-channel outreach.
• Serve as the on-the-ground leader for the London SDR team.
• Conduct regular check-ins and provide coaching to team members.

Skills

Sales Development Representative success

Leadership

Empathy

Communication

CRM proficiency

Education

Proven SDR experience (3-5 years in B2B sales)

Tools

Salesforce

Job description

Overview

Job title: SDR Supervisor
Location: London
Salary: £55k base + commission
Benefits: Private Health Care with dental and optical cover, private pension, cycle to work scheme, electric vehicle scheme
Start Date: ASAP
Hours of work: full time
Language: English (Required)

Are You Ready to Elevate Your Sales Leadership?

This isn’t just another SDR position with a fancy title. As SDR Team Lead, you’ll be the daily heartbeat of our London-based sales development team—leading from the front, not from behind a desk. You’ll split your time between being a top-performing SDR yourself and supporting your teammates to reach their potential. When the Head of SDR is in our Chesterfield office, you’ll be their eyes, ears, and hands in London – keeping the team motivated, maintaining standards, and ensuring nothing falls through the cracks. If you’re an ambitious SDR who’s ready to step up, who leads by example rather than delegation, and who wants to develop genuine leadership skills while still carrying your own quota, this role offers the perfect balance of individual contribution and team development.

The Role

What You’ll Do Here

As an SDR (70% of your time)

• Generate quality meetings for Account Executives through multi-channel outreach (phone, email, LinkedIn, events)
• Maintain your own pipeline and consistently hit or exceed individual SDR targets
• Demonstrate best practices in prospecting, qualification, and relationship-building
• Be the standard others aspire to—your performance sets the bar

As Team Lead (30% of your time)

• Serve as the on-the-ground leader for the London SDR team, providing daily guidance and support
• Act as the primary liaison between the team and the Head of SDR, ensuring seamless communication when they’re in another office
• Conduct regular check-ins with team members to monitor performance, provide coaching, and address challenges
• Review and provide feedback on calls using Gong, helping team members refine their approach
• Monitor team metrics and activity levels, identifying trends and opportunities for improvement
• Facilitate daily huddles or team stand-ups to maintain momentum and alignment
• Support onboarding of new SDRs, ensuring they understand expectations and have the resources to succeed
• Escalate issues appropriately while resolving day-to-day challenges independently
• Foster team culture built on collaboration, continuous learning, and genuine curiosity
• Recognise and celebrate individual and team achievement

The Candidate

• Have proven SDR success with a track record of consistently hitting or exceeding targets
• Lead naturally through influence and example, not authority
• Balance empathy with accountability—you support your team while maintaining standards
• Communicate proactively and thrive on keeping stakeholders informed
• Stay calm under pressure and make sound decisions independently; genuinely care about developing others while continuing to develop yourself; embrace feedback and use it to continuously improve
• Think beyond your own numbers to consider team performance and dynamics
• Proven SDR experience (minimum 3-5 years in a B2B sales development role)
• Demonstrated leadership capability (even informal—mentoring, training, or leading projects)
• CRM proficiency with Salesforce (or similar platforms)
• Organisational skills: Ability to balance individual IC work with team leadership responsibilities
• Self-awareness: Know when to ask for help and when to make the call yourself

The Company

Databarracks is an IT Resilience managed service provider based in South West London. We do more than just protect technology – we enable our customers to get on with what they do best when the worst happens. We have grown substantially, winning new business and industry awards typical of companies many times our size. We did this by maintaining a small company ethos and hiring clever, motivated people who are invested in what they do and fun to be around. We’re a tight, focused team, with the internal resources to provide meaningful opportunities for progression and on-the-job training. Some of our most senior staff members started in entry-level positions and have, through a combination of personal drive and internal support, made leaps up the career ladder.