SDR Outreach - US Hours

Epos Now; Norwich; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Casual dress

Company events

Company pension

Free parking

On-site parking

Referral programme

Job summary

Epos Now is seeking an SDR to join a new Outreach team. You will drive the sales pipeline through outbound calls and lead engagement, qualifying B2B leads and securing opportunities for the Inside Sales team.

The role operates US hours from Norwich, offering a start in a fast-paced, target-driven environment with growth opportunities in a growing company.

Qualifications

• Experience in outbound sales or telemarketing (B2B preferred).
• Confident, persuasive communicator with goal orientation.
• Proven ability to meet/exceed KPIs in a high-activity environment.

Responsibilities

• Make high-volume outbound calls to potential B2B clients.
• Qualify leads based on fit and engagement.
• Book qualified appointments/demos for Inside Sales.
• Maintain accurate activity records in CRM.
• Collaborate with Sales/Marketing to improve outreach.

Skills

Outbound calls

Lead qualification

Communication

KPI driven

Resilience

CRM familiarity

Tools

Salesforce

Prospecting tools

Job description

SDR Outreach - US Hours

Date: 2026-10-20T00:00:00

Location: Norwich, Norfolk, GB, NR2 1

Additional Info: Any

Company: Epos Now

Application Deadline: 2026-11-17T19:01:42.333

Job Description

OTE - 30 - 45K
Working from 2PM - 10PM to cover US region

Are you a confident communicator with a passion for driving results? Do you thrive in a fast-paced, target-driven environment? We have a great opportunity for someone who is looking to start their sales career!

We're looking for a Sales Development Representative (SDR) to join our new Outreach team and fuel our sales pipeline through outbound calling and lead engagement. This is a crucial role in our sales team, focused on engaging potential B2B customers from our existing data sets, qualifying leads, and securing opportunities for our Inside Sales team.

Key Responsibilities

• Conduct high-volume outbound calls to potential B2B clients using provided lead lists or prospecting platforms
• Drive interest in Epos Now's product suite through value-based conversations
• Qualify leads based on company fit, buyer persona, and engagement level
• Book qualified appointments and demos for the Inside Sales team
• Manage follow-up communications to maximise conversion rates
• Maintain accurate records of activity, call outcomes, and lead status in CRM
• Work closely with the Sales and Marketing teams to improve outreach strategies

Performance KPIs

• Outbound Calls: Daily/weekly targets, including talk time
• Leads Generated: Number of qualified leads passed to Sales
• Demos Secured / Opportunities Created: Booked for Inside Sales team, Pipeline Contribution (volume and quality of opportunities created)
• Customers Acquired: Conversion of opportunities to deals

Desirable Skills & Experience

• Previous experience in an outbound sales, telemarketing, or lead generation role (B2B preferred)
• Strong communication skills - confident, persuasive, and clear
• Resilience and determination - thrives under pressure and rejection
• Proven ability to meet and exceed KPIs in a high-activity environment
• Familiarity with CRM systems (e.g., Salesforce) and prospecting tools
• Excellent time management and organisation skills

Why Apply?

This is a great opportunity to gain exposure in a high-impact sales role, build your commercial skills, and contribute directly to the growth of the business. If this sounds like your next career move then we would love to hear from you.

Job Details

• Job Type: Full-time
• Benefits: Casual dress, Company events, Company pension, Free parking, On-site parking, Referral programme
• Work Location: In person
• Department: Sales
• Employment Type: Full-Time
• Minimum Experience: Entry-level