Scotland Area Manager - Lead Sites & Service Excellence

TCFM; Glasgow; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Company Laptop

Mobile Phone

Wagestream access

Employee Assistance Programme

Job summary

TC Facilities Management is seeking a proactive Temporary Area Manager to oversee a portfolio of sites across Scotland. You’ll lead on-site teams, ensure high service standards, and act as the link between colleagues and customers.

This role involves travel between sites and weekend or shift coverage as needed. You’ll conduct site visits, build strong customer relationships, coach staff, manage rotas and budgets, and drive recruitment, onboarding, and training across your area.

Qualifications

• Experience leading multi-site operations.
• Proven ability to manage teams across a portfolio.
• Strong focus on customer satisfaction and service delivery.

Responsibilities

• Conduct structured site visits to ensure service standards.
• Build strong customer relationships through regular engagement.
• Coach and support on-site teams to deliver excellent service.
• Manage rotas, hours, and budget control.
• Lead recruitment, onboarding, and training across your area.
• Review audits, identify improvements, and take action.
• Ensure colleagues have tools, equipment, and resources needed to succeed.
• Maintain compliance with company processes, policies, and standards.

Skills

Leadership

People management

Customer relationships

Budget management

Recruitment

Training

Travel between sites

Job description

TC Facilities Management is seeking a proactive Temporary Area Manager to oversee a portfolio of sites across Scotland. You’ll lead on-site teams, ensure high service standards, and act as the link between colleagues and customers.

This role involves travel between sites and weekend or shift coverage as needed. You’ll conduct site visits, build strong customer relationships, coach staff, manage rotas and budgets, and drive recruitment, onboarding, and training across your area.