Scientific Data Specialist — Excel & Product Data Expert

Abbexa Ltd; Huntingdonshire; On-site; GBP 30,000 - 46,000; Full time

Benefits offered by this job

21 days holiday

Birthday day off

Pension scheme

Healthcare benefits

Job summary

Abbexa Ltd. in Bar Hill is seeking a Scientific Data Specialist to join our technical support team. You will help keep product data accurate, liaise with partners, and support customers with scientific information via email and phone.

The role involves working with Excel, data management, and documentation creation, with opportunities to improve processes and automation. Monday–Friday, 8am–5pm, full-time position.

Qualifications

• Knowledge of laboratory techniques (WB, IHC, ELISA etc.)
• Capable of methodical problem solving and ability to identify patterns
• Fluent in English both written and spoken

Responsibilities

• Liaising with channel partners and colleagues to obtain latest product information
• Manipulating large Excel sheets using formulas and macros
• Ensuring product data on our website is up to date, accurate and complete
• Creating product lists for marketing and distributors as required
• Supporting staff with product documentation including datasheets and manuals
• Reviewing customer feedback and suggesting relevant improvements
• Providing scientific technical support via email and phone with queries
• Provide pre-sales customer support to a wide range of clients and customers
• Liaising with multiple departments to ensure smooth service
• Suggesting automation and/or improvements for front and back end processes

Skills

Laboratory techniques

Problem solving

English fluency

Tools

Excel

Python

Ecommerce platforms

Job description

Abbexa Ltd. in Bar Hill is seeking a Scientific Data Specialist to join our technical support team. You will help keep product data accurate, liaise with partners, and support customers with scientific information via email and phone.

The role involves working with Excel, data management, and documentation creation, with opportunities to improve processes and automation. Monday–Friday, 8am–5pm, full-time position.