School Receptionist & Admin Coordinator

Woolmer Hill School; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Woolmer Hill School is seeking a proactive receptionist/administrator to provide a warm welcome to pupils, parents and visitors, and to handle front-desk enquiries. The role includes switchboard duties, mail, and general admin support.

You'll manage DBS checks, InVentry sign-ins, event setup, and ensure communications are processed accurately. This on-site post requires professional presentation and reliability.

Responsibilities

• Provide a professional and courteous welcome to all visitors.
• Answer the switchboard promptly and handle telephone enquiries, taking messages and emailing relevant staff or redirecting calls to appropriate members of staff.
• Print student ID badges.
• Sort delivered mail and advise admin team when ready for allocation to staff pigeonholes.
• Prepare all mail for franking, examination packages and special deliveries, including maintaining a postal record.
• Operate the reception desk and control access into the school for all visitors.
• Provide general administrative support, photocopying, emailing and completing routine forms and responding to routine correspondence.
• Re-direct voicemail messages during the day from the night service and ensure the answering machine is cleared at the start of the day.
• Ensure safeguarding through signing in/out procedures on the InVentry System, provide visitor lanyards and DBS checks as required.
• Set up events on InVentry for workshops and Curriculum Enhancement staff.
• Ensure the school website information is up-to-date and letters/communications are uploaded as requested.
• Manage the admin inbox and distribution of exam certificates.
• Provide administrative support for the annual Festival of Cultures and run fire evacuation reports when drills occur.
• Keep DBS spreadsheet updated with visitor/contractor information.
• Undertake training and professional development as required and participate in the school’s performance management system.
• Perform any other tasks reasonably expected of the post holder.

Job description

Woolmer Hill School is seeking a proactive receptionist/administrator to provide a warm welcome to pupils, parents and visitors, and to handle front-desk enquiries. The role includes switchboard duties, mail, and general admin support.

You'll manage DBS checks, InVentry sign-ins, event setup, and ensure communications are processed accurately. This on-site post requires professional presentation and reliability.