Receptionist

The Cornelius Vermuyden School; Canvey Island; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Cornelius Vermuyden School is seeking a friendly front of house receptionist to deliver a professional, customer–focussed service across the school's reception and admin functions.

You will manage calls, messages, emails, deliveries and pupil/staff contacts with discretion, maintaining safeguarding standards and confidentiality at all times. Prior school reception experience is desirable, and a calm, approachable manner is essential.

Qualifications

• Previous experience in a reception or administrative role, ideally within a school environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of people.
• Strong organizational and time management skills.
• Proficiency in using Microsoft Office Suite and other relevant software.
• Ability to maintain confidentiality and handle sensitive information.
• A calm, approachable, and professional demeanour.

Responsibilities

• Acting as the first point of contact for visitors, staff, and students.
• Ensure compliance with school security and safeguarding arrangements.
• Answering incoming phone calls and handling enquiries.
• Managing the school's inbox, responding to emails and distributing as appropriate.
• Communication with staff and parents via School Comms & SIMs database.
• Managing deliveries and incoming/ outgoing post.

Skills

Reception experience

Communication skills

Organizational skills

Confidentiality

Microsoft Office

Tools

Microsoft Office Suite

School Comms & SIMs database

Job description

About the Role

We are looking for someone who can provide a high quality customer centred service with an efficient, positive and helpful approach. This busy key ‘front of house’ role will support the School with a number of reception and administrative functions. The post will require you to be able to multi task as well as being efficient with well-developed personal skills.

• To provide a professional, pleasant and welcoming reception to all School visitors.
• Managing/answering calls promptly and effectively and transferring them appropriately.
  
• Recording messages fully and accurately, ensuring that they are delivered promptly.
  
• Ability to deal with sensitive issues whilst maintaining confidentiality.
  
• Managing the signing in / out systems to ensure compliance with Safeguarding and Health and Safety policies.

Key Responsibilities:

• Acting as the first point of contact for visitors, staff, and students.
• Ensure compliance with school security and safeguarding arrangements.
• Answering incoming phone calls and handling enquiries.
• Managing the school's inbox, responding to emails and distributing as appropriate.
• Communication with staff and parents via School Comms & SIMs database.
• Managing deliveries and incoming/ outgoing post.

Essential Skills and Experience:

• Previous experience in a reception or administrative role, ideally within a school environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of people.
• Strong organizational and time management skills.
• Proficiency in using Microsoft Office Suite and other relevant software.
• Ability to maintain confidentiality and handle sensitive information.
• A calm, approachable, and professional demeanour.

Please refer to the attached job description for full details of the role and responsibilities.

Cornelius Vermuyden School is committed to safeguarding and promoting the welfare of children and young people and expects its entire staff to share this commitment. All postholders working in our schools will be considered to work in Regulated Activity and will be required to have an Enhanced Disclosure from the Disclosure & Barring Service (DBS). In line with Keeping Children Safe in Education guidance all shortlisted candidates may be subject to online searches that may include social media. For further information please contact [e-mail]

We reserve the right to close the listing at any time and shortlist earlier if strong candidates apply earlier in the process.