School Receptionist

Canford School; Merley; On-site; GBP 25,000 - 29,000; Part time

Job summary

Canford School is seeking a proactive School Receptionist to join the Reception team at Canford Magna. You will create a welcoming first impression for visitors, pupils, parents and staff, while supporting daily school operations and safeguarding procedures.

Based in the Reception building, you will manage calls, emails and sign-ins, handle deliveries and records, and assist with various admin tasks to ensure smooth running of the school.

Qualifications

• Proven experience in reception, hospitality, administration, or other customer-facing roles.
• Ability to manage telephone, email, and face-to-face enquiries effectively.
• Experience working in a busy environment, handling multiple tasks and priorities.
• Understanding of safeguarding and compliance procedures in a school/public-facing setting.

Responsibilities

• Provide a professional and welcoming front-of-house service, manage visitor sign-ins and passes.
• Handle calls, emails, and enquiries from parents, visitors, and staff with excellent service.
• Support daily operations: record keeping, deliveries, post, databases and administrative tasks.
• Follow safeguarding procedures and maintain confidential records.

Skills

Reception experience

Hospitality

Administration

Customer service

Multi-tasking

Education

Experience in education environment

Tools

Microsoft Office

Sign-in systems

Database software

Job description

School Receptionist

Location: Canford Magna

Salary: £25,437 per annum

Vacancy Type: Part-time, Permanent

We are seeking a proactive and organised Receptionist to join our team at Canford School. Based in the School's Reception building, you will play a key role in creating a welcoming and professional first impression for all visitors, pupils, parents and staff. This is a busy and varied role that requires excellent interpersonal skills, a positive approach and a genuine commitment to delivering outstanding customer service while helping the School operate efficiently.

About the role

You'll be involved in:

• Providing a professional and welcoming front-of-house service, managing visitor sign-ins, issuing passes, communicating safeguarding procedures, and ensuring Reception remains organised and presentable.
• Handling incoming calls, emails, and enquiries from parents, visitors, contractors, and the public, ensuring efficient communication and excellent customer service.
• Supporting the smooth running of school operations through record keeping, managing deliveries and post, maintaining databases, and assisting with administrative tasks and projects.
• Following safeguarding and visitor management procedures, maintain confidential records, support health and safety administration, and ensure compliance with school policies and processes.
• Coordinating the management of keys, access passes, accommodation keys, mobile devices, vehicle hire, and parking permits, ensuring resources are tracked and available when needed.

About you

You'll have:

• Proven experience in reception, hospitality, administration, or other customer-facing roles, delivering a professional and welcoming service.
• Ability to manage telephone, email, and face-to-face enquiries effectively, providing excellent service to a wide range of stakeholders.
• Experience working in a busy environment, successfully managing multiple tasks and competing priorities.
• Understanding of school, education, or public-facing environments, including visitor management, safeguarding, and compliance procedures.
• Ability to handle sensitive information with discretion and confidence using electronic sign-in systems, databases, and administrative software.

Early applications are very much encouraged. We will review and shortlist candidates on an ongoing basis and may close the vacancy once the right candidate has been identified. Candidates are therefore advised to submit their applications promptly to avoid disappointment.

We are committed to equity, diversity and inclusion in our workplace and encourage applications from a diverse range of suitable qualified candidates.

Canford School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant will be required to undergo child protection screening.