School Office Administrator

North East Combined Authority; Billingham; Hybrid; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Cycle-to-work

Employee discounts

Career progression

Professional development

Job summary

Priors Mill CE Primary School is seeking a highly organised School Office Administrator to join our admin team. You will be a key contact for pupils, parents, staff and visitors, delivering high-quality administrative support to ensure smooth school operations.

The successful candidate will communicate effectively, manage a varied workload and uphold confidentiality and safeguarding standards in a Catholic community setting within Melrose Learning Trust.

Qualifications

• Excellent administration and organisational skills.
• Strong ICT skills with Microsoft Office applications.
• Outstanding communication and interpersonal abilities.
• Ability to prioritise workload and meet deadlines.
• High levels of accuracy, confidentiality and professionalism.

Responsibilities

• Provide a welcoming and professional reception service.
• Be the first point of contact for parents, pupils, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries.
• Maintain accurate pupil and staff records.
• Support attendance administration and reporting.
• Assist with school communications and correspondence.
• Process orders, invoices and financial documents.
• Support safeguarding administration procedures.
• Maintain school databases and management information systems.
• Ensure GDPR compliance and confidentiality.
• Provide general administrative support across school operations.

Job description

Job Title: School Office Administrator

Location: Priors Mill CofE Primary School

Start Date: As soon as possible

Contract Type: Permanent

Salary: NJC Scale 8 – 10

Gross Pro Rata Salary: £23,935 - £24,720

Weekly Hours: 37hpw

Working Weeks: 190 days TTO + 5 days

We are seeking to appoint an enthusiastic, highly organised and professional Office Administrator to join our friendly and dedicated team.

This is an exciting opportunity to become a key member of our administration team, providing high-quality administrative support that contributes directly to the smooth and effective operation of the school. As one of the first points of contact for pupils, parents, staff and visitors, you will play a vital role in creating a welcoming, efficient and professional environment for our entire school community.

The successful candidate will be an excellent communicator with strong organisational and ICT skills, capable of managing a varied workload whilst maintaining accuracy, confidentiality and professionalism at all times.

About Us

Our school is at the heart of its local community and is committed to providing a nurturing, inclusive and inspiring environment where every child can thrive. As part of Melrose Learning Trust, we are dedicated to delivering excellent educational experiences whilst ensuring the highest standards of service and support for our pupils, families and staff. We are now seeking an individual who shares our commitment to professionalism, excellence and outstanding customer service.

Key Responsibilities

The successful candidate will:

• Provide a welcoming and professional reception service.
• Act as a first point of contact for parents, pupils, visitors and external agencies.
• Manage telephone, email and face-to-face enquiries.
• Maintain accurate pupil and staff records.
• Support attendance administration and reporting.
• Assist with school communications and correspondence.
• Process orders, invoices and financial documentation.
• Support safeguarding administration procedures.
• Maintain school databases and management information systems.
• Ensure compliance with GDPR and confidentiality requirements.
• Provide general administrative support across all areas of school operations.

We Are Looking For Someone Who:

• Has excellent administration and organisational skills.
• Has strong ICT skills and experience using Microsoft Office applications.
• Has outstanding communication and interpersonal skills.
• Can prioritise work effectively and meet deadlines.
• Maintains high levels of accuracy and attention to detail.
• Is professional, approachable and solution focused.
• Understands the importance of confidentiality and safeguarding.
• Works effectively both independently and as part of a team.

We Can Offer

• A welcoming and supportive school community.
• Friendly and dedicated colleagues.
• Access to high-quality Trust-wide professional development.
• Employee wellbeing initiatives.
• Local Government Pension Scheme.
• Access to Trust benefits, including cycle-to-work and employee discount schemes.
• Opportunities for future career progression within Melrose Learning Trust.

The school is committed to safeguarding and promoting the welfare of children and young people.

The successful applicant will be required to undertake an enhanced DBS check, online search checks and all safer recruitment checks in line with Keeping Children Safe in Education.

Closing Date for Applications: 8am Tuesday 3rd November 2026

Interviews: Tuesday 10th November 2026

Position Available: As soon as possible

Priors Mill CE School is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be subject to relevant vetting checks in line with Keeping Children Safe in Education Part 3, including an enhanced disclosure, satisfactory references, before an offer of employment is confirmed. All shortlisted candidates will be subject to an online check as part of the safer recruitment process. Priors Mill CE Primary School welcomes a diverse population of both children and staff and is committed to promoting and developing equality of opportunity in all its functions.