School IT Support Technician (Term-Time)

Dorset Council UK; Lyme Regis; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Term-time schedule

Annual leave included

Job summary

Dorset Council UK is seeking an enthusiastic IT Support Technician to join our school IT team in Dorset. You will deliver friendly, first-line support to students and staff, ensuring classroom technology and devices run smoothly every day.

The role features term-time work (35 hours per week across 39 weeks per year) with pro rata salary; previous IT support experience is helpful but a keen interest in IT and willingness to develop skills are valued.

Qualifications

• No two days will be the same; provide practical hands-on IT support.
• Willingness to learn and develop IT skills.
• Strong customer service mindset to help students and staff.

Responsibilities

• Providing friendly, basic IT support to staff and students.
• Troubleshooting common computer, printer, login and software issues. Setting up, checking, moving and maintaining computers and other IT equipment.
• Supporting staff with classroom technology, including interactive screens, projectors and associated equipment.
• Carrying out routine checks and basic IT maintenance.
• Preparing IT equipment and accounts for new staff and students.
• Reporting more complex technical problems to the IT manager.
• Keeping IT equipment and work areas organised and in good working order.
• Providing friendly and helpful support to everyone who uses IT across the school.

Skills

First-line IT support

Troubleshooting

Equipment setup

Customer service

Job description

Dorset Council UK is seeking an enthusiastic IT Support Technician to join our school IT team in Dorset. You will deliver friendly, first-line support to students and staff, ensuring classroom technology and devices run smoothly every day.

The role features term-time work (35 hours per week across 39 weeks per year) with pro rata salary; previous IT support experience is helpful but a keen interest in IT and willingness to develop skills are valued.