School IT Engineer — Growth, Training & Impact

Career Choices Dewis Gyrfa Ltd; Manchester; On-site; GBP 32,000 - 35,000; Full time

Job summary

Unknown School Trust in Manchester is seeking a School IT Technician to diagnose and resolve hardware, software, and network issues, administer systems, and support staff and students with daily IT needs.

You will work with third-party suppliers, contribute to IT projects, assist with examinations and assessments, and help improve IT services across the trust. The role offers a permanent, full-time position with a competitive salary and benefits.

Qualifications

• Strong IT experience, preferably in education.
• Experience supporting hardware, software and bespoke technologies.
• Proactive approach with excellent communication.
• Experience in end-user facing environments and IT projects.

Responsibilities

• Diagnose and resolve hardware, software, network and infrastructure issues.
• Administer systems, install and configure equipment.
• Manage service desk tickets through to resolution.
• Support staff and students with day-to-day IT challenges.
• Work with third-party suppliers and external partners.
• Contribute to IT projects and examinations support.
• Review change requests and create technical documentation.
• Identify opportunities to improve IT services.

Skills

IT Support

End-user support

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Education experience

Job description

Unknown School Trust in Manchester is seeking a School IT Technician to diagnose and resolve hardware, software, and network issues, administer systems, and support staff and students with daily IT needs.

You will work with third-party suppliers, contribute to IT projects, assist with examinations and assessments, and help improve IT services across the trust. The role offers a permanent, full-time position with a competitive salary and benefits.