School ICT Technician | IT & AV Support

Codsall High School; Codsall; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

SSLP Star of the Term £50 voucher for

Wellbeing half days (2x)

Focus on mental health and wellbeing

Vivup services for wellbeing

Job summary

Codsall High School is seeking an ICT Technician to support staff and pupils with IT systems across partnership schools. You will maintain hardware/software, troubleshoot issues, and provide proactive technical support both in person and remotely.

The role involves AV setup, equipment inventory, and contributing to health and safety and safeguarding policies. The successful candidate will join a team of technicians, work under the ICT Development Manager, and play a key part in ensuring reliable

Responsibilities

• Provide technical support to staff and students
• Manage and maintain school's hardware and software
• Troubleshoot hardware and software faults
• Collaborate with other technicians and grow understanding of the role
• Be the IT technical support point at assigned schools
• Provide a friendly, approachable service to users
• Resolve and advise on IT issues via helpdesk
• Carry out requests and duties as directed by line manager
• Perform regular maintenance and checks in person or remotely
• Promote health and safety and pupil wellbeing as required
• Setup AV equipment for events and meetings
• Action loans of ICT/AV equipment in line with SSLP processes
• Ensure equipment is maintained and stored safely
• Observe and report damage or conditions needing attention
• Remove equipment presenting health and safety risk
• Maintain and update inventory
• Promote welfare of children and young persons
• Be aware of policies on child protection, health, safety, confidentiality and data protection
• Be aware of equal opportunities for all
• Contribute to the ethos and aims of the school
• Respect the role of other professionals
• Attend relevant meetings and participate in training and development
• Recognise personal strengths and areas for growth
• Assist with pupil needs during the school day

Job description

Codsall High School is seeking an ICT Technician to support staff and pupils with IT systems across partnership schools. You will maintain hardware/software, troubleshoot issues, and provide proactive technical support both in person and remotely.

The role involves AV setup, equipment inventory, and contributing to health and safety and safeguarding policies. The successful candidate will join a team of technicians, work under the ICT Development Manager, and play a key part in ensuring reliable