School Front Desk & Attendance Admin

The Heathland School; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Heathland School in Hounslow is seeking a Receptionist to support the Office Manager by operating the main switchboard, answering calls promptly, and disseminating messages.

You will forward absence emails, update the mobile log on Teams, arrange pupil appointments, and liaise with Attendance to monitor pupil absence; the appointment is subject to Enhanced DBS checks. This role is based on a large site with excellent transport links.

Qualifications

• Experience in handling school switchboard and message dissemination.

Responsibilities

• Operate the central console switchboard and ensure calls are answered promptly.
• Forward absence emails to Head of Year, Attendance and pupil support admin.
• Update and maintain the confiscated mobile log on Teams.
• Process pupil appointments ahead of time.
• Report faults on the telephone system to the Network Team.
• Enter information on late arrivals in pupil diaries and late spreadsheet, liaising with Attendance to monitor absence.

Skills

Telephone etiquette

Communication

Organisation

Teamwork

Tools

Microsoft Teams

Phone switchboard

Job description

The Heathland School in Hounslow is seeking a Receptionist to support the Office Manager by operating the main switchboard, answering calls promptly, and disseminating messages.

You will forward absence emails, update the mobile log on Teams, arrange pupil appointments, and liaise with Attendance to monitor pupil absence; the appointment is subject to Enhanced DBS checks. This role is based on a large site with excellent transport links.