Receptionist

The Heathland School; Greater London; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Heathland School in Hounslow is seeking a Receptionist to support the Office Manager by operating the main switchboard, answering calls promptly, and disseminating messages.

You will forward absence emails, update the mobile log on Teams, arrange pupil appointments, and liaise with Attendance to monitor pupil absence; the appointment is subject to Enhanced DBS checks. This role is based on a large site with excellent transport links.

Qualifications

• Experience in handling school switchboard and message dissemination.

Responsibilities

• Operate the central console switchboard and ensure calls are answered promptly.
• Forward absence emails to Head of Year, Attendance and pupil support admin.
• Update and maintain the confiscated mobile log on Teams.
• Process pupil appointments ahead of time.
• Report faults on the telephone system to the Network Team.
• Enter information on late arrivals in pupil diaries and late spreadsheet, liaising with Attendance to monitor absence.

Skills

Telephone etiquette

Communication

Organisation

Teamwork

Tools

Microsoft Teams

Phone switchboard

Job description

Responsible to the Office Manager: The Receptionist is responsible to the Office Manager for:

• Operating the central console switchboard ensuring that all calls are promptly and politely answered and appropriate action taken, including the dissemination of messages.
• Forwarding all absence emails promptly to relevant Head of Year, Attendance and pupil support admin.
• Update and maintain the confiscated mobile log on Teams.
• To process pupil appointments ahead of time.
• Reporting any faults on the telephone system to the Network Team.
• Entering information regarding pupils arriving late in pupils diaries and late spreadsheet on Inventry, liaising with the Attendance Registrar to ensure the effective monitoring of pupils absence.

The school is located on a large site in Hounslow with excellent transport links and a large staff car park.

Please note that the school does not accept CVs . We reserve the right to interview as suitable applications are received. Please note references will be taken up in advance.

Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure and Barring Service. The Heathland School is committed to safeguarding and promoting the welfare of children and young people and expects all staff, governors and volunteers to share this commitment. This appointment is subject to an Enhanced DBS check.