School Approval Assistant Manager - 7591

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 30,000 - 39,000; Full time

Benefits offered by this job

28 days annual leave and bank holidays

Private medical and permanent health保险

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4× annual salary

Green travel schemes

Job summary

Cambridge University Press & Assessment is hiring a School Approval Assistant Manager in Cambridge. The role leads a small team within the School Approval Unit, ensuring that only Cambridge-standard customers are approved for examinations and programmes.

You will oversee approvals, data maintenance, and dispute handling while collaborating with regional offices worldwide. The position is hybrid, with expectations to manage 2-3 officers and develop processes as the organization evolves.

Qualifications

• Educated to degree level or equivalent professional experience.
• Strong IT skills and proficiency in Microsoft Office.
• Excellent attention to detail and high-quality work.

Responsibilities

• Ensure only customers who meet Cambridge standards are approved to deliver Cambridge Examinations and programmes.
• Line manage and develop 2-3 School Approval Officers.
• Coordinate customer approval processes and data maintenance for external systems; manage access.
• Adapt to change and consider impact on customers in a dynamic environment.
• Oversee calculation, raising, crediting and investigation of financial disputes relating to customer invoices.
• Review processes and implement improvements.
• Learn and adopt new technology and encourage the team to do the same.
• Network with regional teams worldwide.

Skills

Microsoft Office

Attention to detail

Data handling

Communication skills

Prioritisation

Stakeholder engagement

Education

Degree or equivalent professional experience

Tools

EPS (Organisations)

Salesforce CRM

Job description

Job Title: School Approval Assistant Manager

Salary: £29,700 - £38,550

Location: Cambridge, UK – Hybrid

Contract: Permanent

Hours: Full time - 35 hours per week

Are you passionate about education and helping millions of people across the world unlock their potential?

Join us for this fantastic opportunity as School Approval Assistant Manager, where you'll be managing an innovative and internationally based team that continually evolves to ensure we get the best for our schools and learners.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About The Role

As our next School Approval Assistant Manager, you will work with the School Approval Team where we work closely with our schools throughout their onboarding and customer lifecycle, alongside our regional offices based around the world.

In this role, you will:

• Ensure only customers who meet Cambridge standards are approved to deliver Cambridge Examinations and programmes.
• Line manage and contribute to the development of 2-3 School Approval Officers.
• Demonstrate your ability to reprioritise quickly to meet changing business demands, you will be responsible for management, decision making and coordination of customer approval processes, data maintenance and access management for external systems.
• Work in a constantly evolving environment, where you will bring a readiness to embrace change and consider the potential impact on our customers.
• Oversee the calculation, raising, crediting and investigation of financial disputes relating to customer invoices.

Additional responsibilities and accountabilities include:

• Review existing processes, suggest and implement process improvements.
• Learn and embrace new technology and tools and encourage your team to do the same.
• Network and build positive relationships with regional teams based globally.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

You will be educated to degree level or be able to demonstrate equivalent professional experience, with strong IT skills and proficiency in Microsoft Office. Confident working with data, you have excellent attention to detail and take pride in producing accurate, high-quality work. You are able to manage competing priorities and maintain a high standard of work in fast-paced or pressured environments. With strong written and verbal communication skills, you can build effective relationships and communicate clearly with a range of stakeholders. Experience using systems such as EPS (Organisations) and Salesforce CRM would be advantageous, as would knowledge of Cambridge International products and services.

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria:

• Management experience
• Experience in managing and improving processes.
• Sound global geographical knowledge

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Rewards And Benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 × annual salary
• Green travel schemes

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will 4th October 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from week commencing 12th October 2026.

If you are shortlisted and progressed through the stages, you can expect to be invited to an online interview prior to which, you will be asked to prepare a 10-minute presentation.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.