School Approval Assistant Manager

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

28 days annual leave

Private medical and Permanent Health保险

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 x annual salary

Green travel schemes

Job summary

Cambridge University Press & Assessment is seeking a School Approval Assistant Manager to lead a small team and manage the onboarding and ongoing approval of schools for Cambridge Examinations and programmes. You will coordinate approvals, data maintenance, and access management across external systems while aligning with global regional offices.

You will adapt to evolving processes, drive improvements, and build relationships with regional teams.

Qualifications

• Educated to degree level or able to demonstrate equivalent professional experience.
• Strong IT skills and proficiency in Microsoft Office.
• Ability to manage competing priorities and maintain high-quality work in a fast-paced environment.

Responsibilities

• Ensure only customers who meet Cambridge standards are approved to deliver Cambridge Examinations and programmes.
• Line manage and develop 2-3 School Approval Officers.
• Coordinate customer approval processes, data maintenance and access management for external systems.
• Adapt to changing business demands and oversee financial dispute handling related to invoices.
• Collaborate with regional teams worldwide and embrace new technology.

Skills

IT skills

Attention to detail

Data management

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CRM

EPS (Organisations)

Microsoft Office

Job description

Responsibilities

As our next School Approval Assistant Manager, you will work with the School Approval Team where we work closely with our schools throughout their onboarding and customer lifecycle, alongside our regional offices based around the world. In this role, you will:

• Ensure only customers who meet Cambridge standards are approved to deliver Cambridge Examinations and programmes.
• Line manage and contribute to the development of 2-3 School Approval Officers.
• Demonstrate your ability to reprioritise quickly to meet changing business demands, you will be responsible for management, decision making and coordination of customer approval processes, data maintenance and access management for external systems.
• Work in a constantly evolving environment, where you will bring a readiness to embrace change and consider the potential impact on our customers.
• Oversee the calculation, raising, crediting and investigation of financial disputes relating to customer invoices.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

Additional responsibilities and accountabilities

• Review existing processes, suggest and implement process improvements.
• Learn and embrace new technology and tools and encourage your team to do the same.
• Network and build positive relationships with regional teams based globally.

Are you passionate about education and helping millions of people across the world unlock their potential?, You will be educated to degree level or be able to demonstrate equivalent professional experience, with strong IT skills and proficiency in Microsoft Office. Confident working with data, you have excellent attention to detail and take pride in producing accurate, high-quality work. You are able to manage competing priorities and maintain a high standard of work in fast-paced or pressured environments. With strong written and verbal communication skills, you can build effective relationships and communicate clearly with a range of stakeholders. Experience using systems such as EPS (Organisations) and Salesforce CRM would be advantageous, as would knowledge of Cambridge International products and services.

Desirable Criteria

• Management experience
• Experience in managing and improving processes.
• Sound global geographical knowledge

Join us for this fantastic opportunity

As School Approval Assistant Manager, you'll be managing an innovative and internationally based team that continually evolves to ensure we get the best for our schools and learners.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge., We aim to support candidates by making our interview process clear and transparent.

The closing date for all applications will be 4th October 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place on/from week commencing 12th October 2026. If you are shortlisted and progressed through the stages, you can expect to be invited to an online interview prior to which, you will be asked to prepare a 10-minute presentation. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together.

We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

Benefits

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes