School Admissions & Appeals Specialist

Devon County Council; Devon and Torbay; On-site; GBP 26,000 - 31,000; Full time

Job summary

Devon County Council is seeking an Admissions & Appeals Officer to support families in accessing school places across Devon. You will apply detailed policies and communicate clearly, handling sensitive situations with professionalism.

Key duties include prioritising tasks, interpreting policies, and presenting appeal cases to independent panels. Transferable skills, judgement and confidence are valued highly in a busy team environment.

Qualifications

• Experience with school admissions is welcomed, but transferable skills and good judgement matter most.
• Ability to understand and apply policies, procedures and legislation accurately.

Responsibilities

• Manage competing priorities and meet important deadlines.
• Interpret and apply policies, procedures and legislation.
• Deal confidently and sensitively with challenging or contentious situations.
• Communicate effectively with parents, schools and other professionals.
• Analyse information, use good judgement and find practical solutions.
• Work independently while being a supportive team member.
• Present school admission appeal cases to independent appeal panels and defend the case clearly.

Skills

Policy interpretation

Decision making

Communication

Prioritisation

Teamwork

Presentation of cases

Calm under pressure

Job description

Devon County Council is seeking an Admissions & Appeals Officer to support families in accessing school places across Devon. You will apply detailed policies and communicate clearly, handling sensitive situations with professionalism.

Key duties include prioritising tasks, interpreting policies, and presenting appeal cases to independent panels. Transferable skills, judgement and confidence are valued highly in a busy team environment.