Scheme Support Officer

Codi Group; Newport; On-site; GBP 18,000 - 24,000; Full time

Job summary

Codi Group in Newport is seeking a Scheme Support Officer for Clifton Place to provide housing-related support, assist with tenancy management and wellbeing workshops, and help customers live more independent lives.

You will engage with families and individuals, conduct health and safety checks, address additional needs, and help build community links while adapting to diverse behaviours.

Qualifications

• Passion to work with and enable people to live as independent a life as possible.
• Strong initiative and ability to work alone as well as being a great team player.
• Ability to deal with conflicting and difficult situations.

Responsibilities

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

Skills

Empathy & People Skills

Initiative & Independence

Conflict Management

Job description

About The Role

This is a Scheme Support Officer role based in our Supported accommodation service, Clifton Place, Newport. We have a team of Scheme Support officers, Lead Project Workers, Project Workers and, Accommodation Coordinator providing 24/7 Support to our diverse group of customers.

Working in a team, you will provide support to a range of families, young people, pregnant women, individuals with physical disabilities, mental health, substance misuse and individuals who have been trafficked from other countries. You will provide housing related support to equip our customers with the knowledge, skills and tools that they need to be able to live independent lives.

As a scheme support officer you will be required to:

• Engaging and interacting with the people we support to help them connect with other support services
• Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
• Carrying out health and safety checks + wellbeing checks within the scheme
• Addressing any additional needs, the people we support might have
• Building community links and establishing partnerships that benefit our customers

You will be faced with complex behaviours and needs. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental and manage disputes or conflicts appropriately.

Skills And Experience Needed

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

Take a glimpse into our work and find out more about our Pay & Benefits:

Codi Perks & Benefits

FREDIE

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [e-mail] or 0300 373 5262.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.