Scheme Manager - Part Time

Sanctuary Scotland Housing Association Limited; Stockport; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Pension scheme

Life Assurance

Cycle to Work

Employee discounts

Wellbeing support

Job summary

Sanctuary Scotland Housing Association Limited in Stockport is seeking a part-time Scheme Manager to drive the customer journey from first contact to settling into our vibrant community in South Manchester.

You will promote resident involvement, deliver high quality, safe housing support services, and ensure compliance with all regulatory requirements. The role requires strong communication, empathy, problem solving, and a valid driving licence due to travel.

Qualifications

• GCSE English and Maths (C or above) required.
• Travel is a requirement of the role; a full valid driving licence is essential.
• Strong communication and interpersonal skills are essential for resident engagement.

Responsibilities

• Promote resident involvement and provide information on local services.
• Encourage residents to maintain wellbeing and independence through quality housing support services.
• Meet legislative and regulatory requirements for housing services activities to ensure safe homes.
• Effectively manage relationships with stakeholders, service providers, contractors and residents.
• Coordinate delivery of local services to keep schemes clean, safe and well-maintained.

Skills

Numeracy & literacy

Interpersonal skills

Communication

Empathy

Community engagement

Conflict resolution

Driving licence

Education

GCSE English and Maths

Job description

Title: Scheme Manager - Part Time

Stockport, Cheshire, GB, SK6 7NT

Scheme Manager – Part Time

Stonehurst, Stockport

£17,601 - £18,154 per year

25 hours per week – Monday to Friday

We have an opportunity for a Scheme Manager to join our team in Stockport. In this role you will act as the driving force on our customer journey creating a seamless and welcoming experience from first contact to settling into our vibrant community in South Manchester.

The role of Scheme Manager will include:

• Promote resident involvement and provide information on local community services and agencies
• Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services
• Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group’s customers
• Effectively manage relationships with key stakeholders, service providers including contractors and residents
• Coordinate the delivery of local services to ensure the scheme(s) are maintained and kept clean and secure, in accordance with Group standards and lease obligations

Skills and experiences:

• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
• Strong Interpersonal and organisational Skills with fantastic attention to detail
• Excellent communication skills across all mediums including face to face, written and digital
• Empathetic with a customer focus
• Ability to build strong communities through customer stakeholder and partnership engagement
• Previous experience dealing with conflict resolution
• Travel is a requirement of the role, therefore a full valid driving licence is essential

Why work for us?

We are a not‑for‑profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme

• Role salary is £17,601 (rising to £18,154 after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £26,415 based on 37.5 hours per week rising to £27,232 after 12 months service and subject to satisfactory performance

Closing Date:13 October 2026

– [e-mail]

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Association, an exempt charity.

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