Scheme Manager Homelessness Service

Leaders in Care; Hemel Hempstead; In loco; GBP 32.000 - 45.000; Tempo pieno

Descrizione del lavoro

Leaders in Care is seeking a Scheme Manager to oversee two supported housing services in Hemel Hempstead. You'll lead day-to-day service delivery and support adults with complex needs.

This hands-on role involves supervising three support staff, managing rotas, safeguarding, and tenancy management, while embedding Empower, Respect, Inclusion, Compassion and Collaboration.

You will work with local authorities and external agencies to sustain tenancies and build independence.

Competenze

• Experience in homelessness or supported housing.
• Strong leadership and staff supervision skills.
• Knowledge of safeguarding and housing management.
• Ability to balance competing priorities in a fast-paced environment.
• Compassionate, practical approach to challenging situations.

Mansioni

• Lead day-to-day service delivery.
• Supervise and develop staff.
• Manage rotas and performance.
• Maintain safeguarding and housing management standards.
• Oversee referrals, voids, incidents and tenancy challenges.

Conoscenze

Leadership

Staff supervision

Safeguarding

Housing management

Complex needs

Prioritisation under pressure

Descrizione del lavoro

Ready to lead a small team and make a real difference for adults facing housing challenges?

We’re recruiting a Scheme Manager to oversee two supported housing services: a 16-unit self-contained scheme for adults and a five-bedroom house in multiple occupation (HMO).

This is a hands-on role supporting residents with complex needs, including drug and alcohol misuse and risks to their tenancies. You’ll need to stay calm under pressure, manage competing priorities and provide clear direction to three support staff.

Why this role stands out

• Genuine leadership responsibility, overseeing two services and supervising a small team.
• Meaningful impact, helping residents sustain tenancies and build independence.
• Varied, hands-on work, combining resident support, housing management and staff development.
• Partnership working, collaborating with local authorities and external agencies.

The role

You’ll lead day-to-day service delivery, supervise and develop staff, manage rotas and performance, and maintain strong safeguarding and housing management standards. You’ll oversee referrals, voids and incidents, respond to tenancy challenges and drive improvements, embedding the values of Empower, Respect, Inclusion, Compassion and Collaboration.

What you’ll need

• Experience in homelessness, supported housing or a similar setting.
• Strong leadership skills and the ability to supervise and support staff.
• Knowledge of safeguarding, housing management and complex needs.
• Confidence working in a fast-paced environment and balancing competing priorities.
• A compassionate, practical approach to challenging situations.
• Previous management experience is a bonus.