Scheme Manager

Select Lifestyles Limited; Wolverhampton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Blue Light Card

Employee Assistance Programme

28 days annual leave (pro-rata for PT)

Job summary

Select Lifestyles Limited seeks a Scheme Manager to lead a supported living or residential service for adults with learning disabilities, autism and mental health needs. You’ll oversee day-to-day operations, ensure person-centred care, and drive compliance with Care Act 2014 and CQC standards.

You will manage staff, rotas and on-call duties, promote safeguarding and continuous improvement, and collaborate with families and professionals to secure positive outcomes.

Qualifications

• NVQ Level 3 Health & Social Care or equivalent is required.
• Level 5 Leadership qualification is preferred.
• Experience leading care teams and coordinating services within supported living or residential settings.

Responsibilities

• Lead a supported living or residential service for adults with learning disabilities, autism, or mental health needs.
• Ensure high-quality, person-centred care aligned with Care Act 2014 and CQC standards.
• Oversee regulatory compliance and risk management across the scheme.
• Recruit, train and supervise staff; foster empathy, respect, and professional development.
• Manage rotas, on-call duties, and staffing to ensure safe service delivery.
• Drive quality assurance through audits, performance monitoring and improvement plans.
• Liaise with families, professionals and external agencies to support outcomes.

Skills

Empathy

Leadership

Communication

Professionalism

Education

NVQ Level 3 Health & Social Care

Level 5 Leadership (preferred)

Job description

Post: Scheme Manager

Reports to: Deputy Regional Manager / Registered Manager (CQC)

Hours: 37.5 hours per week, including on-call duties on a rota basis

Established in 2007 Select Lifestyles Limited provides specialist support for adults with additional needs, including learning disabilities, autism, mental health challenges, and physical disabilities. We are committed to delivering care that is safe, effective, compassionate, and empowering. We are an Equal Opportunities Employer and welcome applications from all backgrounds.

About the Role

As a Scheme Manager, you will lead a supported living or residential care service for adults with learning disabilities, autism, mental health needs, and complex behaviours. You will ensure the delivery of high-quality, person-centred care that promotes independence, dignity, and wellbeing in line with the Care Act 2014, CQC Fundamental Standards, and the principles of Right Care, Right Support, Right Culture.

You will be accountable to the Registered Manager and responsible for the day-to-day operations, compliance, and leadership of your scheme.

Key Responsibilities

• Person-Centred Leadership: Champion a culture of co-production and personalised care planning, ensuring each individual's voice shapes their support.
• Regulatory Compliance: Ensure the service meets all legal and regulatory requirements under the Health and Social Care Act 2008 (Regulated Activities) and CQC guidelines
• Safeguarding & Risk Management: Lead safeguarding practices, complete risk assessments, and respond to incidents with transparency and accountability.
• Staff Management: Recruit, train, and supervise support staff, fostering a culture of empathy, respect, and continuous professional development.
• Operational Oversight: Manage rotas, staffing levels, and on-call responsibilities to ensure safe and effective service delivery.
• Quality Assurance: Monitor service performance, conduct audits, and contribute to continuous improvement initiatives.
• Communication & Collaboration: Liaise with families, professionals, and external agencies to ensure holistic support and positive outcomes.
• Digital Competence: Use electronic care planning and medication systems effectively and promote digital literacy within the team.
• Financial Stewardship: Manage budgets responsibly, ensuring sustainability and value for money.

About You

• Holds or is working towards NVQ Level 3 in Health & Social Care (Level 5 Diploma in Leadership preferred).
• Demonstrates strong values: empathy, integrity, respect, and professionalism.
• Has experience supporting adults with complex needs and leading care teams.
• Understands the importance of positive risk-taking, dignity, and choice in adult care.
• Is committed to learning, innovation, and reflective practice.

What We Offer

• A rewarding role making a real difference in people's lives.
• Competitive salary and 28 days annual leave inclusive of bank holiday (pro-rata for part-time).
• Blue Light Card
• Employee Assistance Programme
• Full DBS check and reference verification for successful applicants.

This Job description sets out the responsibilities of the post at the time it was devised. Such responsibilities may vary from time to time without changing the general character of the post or level of responsibility entailed. Variations may occur and Job descriptions are reviewed and do not of themselves constitute additional responsibilities.

Work Location: In person