Scheme Manager

Delta Housing; Chelmsford; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Healthcare cash plan

Rewards programme

Assistance programme

Volunteering programme

Pension scheme

Annual leave + holidays

Job summary

Delta Housing is seeking a Scheme Manager for Leyland Court in Chelmsford to maintain a safe, well‑maintained environment that supports wellbeing and community engagement. The role acts as the main link for residents, delivering high‑quality service and ensuring compliance with health and safety requirements.

Based on-site full time, you will oversee day‑to‑day operations, coordinate with contractors and internal teams, and foster positive relationships with residents and stakeholders to improve

Qualifications

• Strong interpersonal and written communication skills.
• Understanding the needs of vulnerable residents.
• Based on-site full-time role.

Responsibilities

• Promotes resident wellbeing, independence and social inclusion through regular engagement and welfare monitoring.
• Ensure all residents are regularly seen and welfare checks are completed and recorded in accordance with service requirements.
• Oversee the day‑to‑day operation of the scheme, ensuring communal areas remain safe, clean, accessible and well maintained.
• Undertake routine compliance activities, including fire safety checks fire drills water hygiene checks and visual inspections of communal equipment.
• Report, monitor and follow up communal repairs and maintenance issues, liaising with contractors and internal teams as required.

Skills

Strong interpersonal and written comms

Communication skills

Job description

We are looking for a Scheme Manager for our Leyland Court location to provide effective on‑site management presence at Leyland Court, ensuring residents live in a safe, well‑maintained and supportive environment that promotes wellbeing independence and community engagement. The Scheme Manager acts as the key link between residents and Delta Housing, delivering high‑quality customer service, maintain compliance with health and safety requirement, overseeing the day‑to‑day operation of the scheme, and ensuring services are delivered in a way that enhances residents quality of life.

What you'll be doing

• Promotes resident wellbeing, independence and social inclusion through regular engagement and welfare monitoring
• Ensure all residents are regularly seen and welfare checks are completed and recorded in accordance with service requirements.
• Oversee the day‑to‑day operation of the scheme, ensuring communal areas remain safe, clean, accessible and well maintained.
• Undertake routine compliance activities, including fire safety checks fire drills water hygiene checks and visual inspections of communal equipment.
• Report, monitor and follow up communal repairs and maintenance issues, liaising with contractors and internal teams as required.

Strong interpersonal and communication skills with the ability to communicate effectively both verbally and in writing.

Ability to build positive relationships with residents, colleagues, contractors and stakeholders.

Understands the needs of vulnerable residents

Ability to prioritise workloads and manage multiple tasks effectively.

Committed to delivering excellent customer service and achieving positive outcomes for residents

Please note the office expectancy of this role is as follows: This will require you to be based onsite at the scheme full time.

The salary for this post will be £26,804 Per Annum.

Learning and development opportunities

• Healthcare cash plan
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• Volunteering programme
• Competitive pension scheme
• 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.

35hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.