Scheme Coordinator

Jigsaw Homes Group Limited; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jigsaw Homes Group is seeking a Scheme Co-ordinator to deliver excellent customer service and promote independent living for tenants across our schemes in the North West and East Midlands. You will ensure smooth day-to-day operation, liaise with internal and external customers, and look for opportunities to improve services for residents.

Knowledge or experience with older people is preferred but not essential; you will be required to complete an enhanced DBS check and maintain it throughout

Job description

The role of Scheme Co-ordinator is an exciting and dynamic one.

You will be responsible for delivering excellent customer service which meets and exceeds expectations, supports people's needs and promotes independent living.

You will ensure the smooth day-to-day running of relevant schemes and liaise with all internal and external customers.

You will have excellent people skills, a 'can do' attitude and empathy. As well as being a people person, you will also be target focussed and always be on the lookout for opportunities to improve and enhance Jigsaw's services for our tenants.

Knowledge or previous experience of working with older people is preferred but not essential.

All successful applicants will be required to complete an enhanced DBS check which must be maintained throughout the period of employment.

If you have a passion for making a difference and have relevant housing or support experience as well as experience of working with older / vulnerable people, we want to hear from you.

Please note, this role requires you to have a full, valid UK driving licence (points/convictions must be disclosed) and access to a vehicle with insurance for business use.

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality; low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

We are passionate about improving the quality of older people's lives by providing an excellent standard of development - from apartments that are aimed at people aged over 55 so they can live independently to Extra Care accommodation for those who need that little bit more assistance.

The safety and well-being of residents is our top priority, and we pride ourselves on providing a quality service that reflects our professional standards.

Our service spans the North West and East Midlands with more than 2,800 properties.

We want people who care as much as we do about delivering an excellent service to our tenants to join our team.