Scheduling Administrator

James Newbury Appointments; Houghton Regis; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Free parking

Holiday pay

Job summary

James Newbury Appointments in Central Bedfordshire is seeking a confident Scheduling Administrator for a 35-hour week, initially temp to perm. You will be the key link between clients and auditors, coordinating annual visits and ensuring timely, accurate admin support.

The role offers a friendly team, with perks like free parking and holiday pay. Strong English communication and organisation are essential, plus proficient use of Microsoft Office for busy daily tasks.

Qualifications

• Minimum GCSEs or equivalent qualification – including English and Maths.
• Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload.
• Experience of Microsoft Office, PC literate and accurate keyboard skills
• Excellent Englishcommunication skills and ability to build relationships
• Great people and customer service skills, with experience of working in a customer service environment as well as solid administrative experience
• Ability to work as part of a team or on own initiative with minimum supervision
• Ability to work to deadlines and targets to ensure scheduled appointments met

Responsibilities

• Scheduling and booking client audits and visits to ensure delivery of the company services.
• Assist in team resource planning, ensuring resources are available to complete visits.
• Plan and monitor visits to ensure the annual visit programme is completed on time.
• Accurate compilation and entry of reviews, including updating activity required for better results.
• Generating certificates and dispatching with invoices and maintaining related records.
• Providing support and cover to Administration team colleagues
• Dealing with client inquiries and maintaining accurate electronic records
• Planning own workload to ensure priority tasks completed to deadlines and objectives
• Helping identify issues and make recommendations for better working practice
• Prepare routinereports

Skills

Administrative skills

Organised

Microsoft Office

English communication

Customer service

Teamwork / self-motivation

Deadline-oriented

Education

GCSE English and Maths or equivalent

Tools

Microsoft Office

Job description

Due to further expansion, this lovely team and company need a new colleague to join them working in their Scheduling department.

Temp to perm!

Location: Central Bedfordshire

Fancy working for a really credible, global company with a great reputation?

Want to work with an engaging, fun team that work hard play hard?

Want a to work for a company that can potentially lead to a long term career path?

Want to earn £13.24ph - circa £460 (gross) per week for working 35 hrs per week along with additional holiday pay? (circa £24,479 when you become a permanent member of staff, if successful whilst temping)

Well, please read on!

We have a great opportunity for a confident, organised individual to join this global, award winning company at their lovely offices in Central Beds. It is for an ASAP working for 35 hrs per week in a temp to possible perm, SchedulingAdministrator.

This is a global award winning company that offers a great place to work. So if you are an experienced Customer services individual with good administration skills.

• free parking
• holiday pay

Hours

Mon - Fri 9am-5pm (1 hr lunch break)35 hrs per week

Role Objective

Contacting the companies clientsto ensure the companies annual assessment visits arescheduledto perform the company reviews and audits as required. So a great phone manner with a tenacious, engaging attitude is essential as you will be speaking to all business managers, directors, etc to schedule these reviews.

Overview of the Role

You will provide a greatadministration service ensuring adequate resources/auditorsare providedto deliver the expectedservices to the companies clients. Toprovide greatadministrative support within the operations team, being a key link between the companiescustomers and audit staff staff byadministering daily activities required to achieve the scheduling and kpis required. Preparing the client data for issuing accreditation certificates, invoices, contract reviews and provide the liaison between clients and the relevant staff regarding all inquiries and the progress of the application and certification process.

Duties

• Scheduling and bookingannual audit and reviewvisits that ensures delivery of the companiesservices to its customers.
• To assist in the team resource planning, ensuring resources are available to complete the annual visit
• To plan and monitor visits to ensure that the annual visit programme is completed on time in accordance to the schedule.
• Accurate compilation and entry of the reviews, including updating onactivity required for better results, coding and queries.
• Generating certificates and dispatching with invoicesand maintaining accurate related records.
• Providing support and cover to Administration team colleagues
• Dealing with client inquiries, performing chase up calls and maintaining accurate electronic records
• Planning own workload to ensure priority tasks completed to agreed deadlines and objectives are met.
• To help identify issues and make recommendations for better working practice
• To prepare routinereports

Must Haves

• Minimum GCSE’s or equivalent qualification – including English and Maths (or demonstrable & verifiable relevant work experience).
• Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload.
• Experience of Microsoft Office, PC literate and accurate keyboard skills
• Excellent Englishcommunication skills and ability to build relationships, as there is a lot of phone liaison required
• Great people and customer service skills, with experience of working in a customer service environment as well as solid administrative experience
• Ability to work as part of a team or on own initiative with minimum supervision
• Ability to work to deadlines and targets to ensure scheduled appointments met