Scheduling Administrator

Cameo Consultancy (Recruitment) Limited; Banbury; On-site; GBP 24,000 - 32,000; Full time

Job summary

Cameo Consultancy (Recruitment) Limited is partnering with a Banbury-based SME logistics operation to hire a Scheduling Administrator.

You will own day-to-day scheduling, plan local deliveries, coordinate driver routes, monitor consignments and keep stakeholders updated.

This role suits someone who enjoys a fast-paced environment, works independently and can manage changing plans, with a 9-5, office-based role and on-site parking.

Qualifications

• Experience in logistics planning or coordination.
• Experience using a Transport Management System (TMS).
• Excellent organisation and attention to detail.
• Ability to manage multiple priorities in a busy environment.
• Proactive approach and quick reaction to plan changes.
• Strong written and verbal communication.

Responsibilities

• Plan and coordinate daily deliveries and driver routes.
• Monitor consignments from collection to delivery.
• Provide regular ETA updates to customers and teams.
• Manage delivery discrepancies and held consignments.
• Prepare data for daily operational meetings.
• Upload paperwork, labels, and manifests.
• Update collection dates, pallet types and charges.
• Maintain Transport Management System and depot data.
• Monitor KPI and driver communications.
• Handle queries and customer complaints.
• Arrange couriers and track costs.
• Support weekly invoicing and credit queries.
• Ensure consignments uploaded and transferred.
• Assist training colleagues.
• Ensure safety and compliance.

Skills

Logistics planning

TMS experience

Attention to detail

Multi-tasking

Communication skills

Independent worker

Job description

We are working with a successful SME logistics business in Banbury that is looking for a Scheduling Administrator to take ownership of the day-to-day scheduling administration, ensuring consignments are planned, tracked and delivered efficiently and on time.

This is a hands-on coordination role where you'll be responsible for planning local deliveries, coordinating driver routes and schedules, monitoring consignments and keeping customers and internal teams updated throughout the process.

You'll be the person making sure the detail is right, issues are picked up quickly and the operation keeps moving. This position would suit someone who enjoys a busy, fast-paced environment, as well as working independently.

As Scheduling Administrator, you will be responsible for:

• Planning and coordinating daily deliveries and driver routes
• Monitoring consignments from collection through to delivery
• Liaising with Customer Services and providing regular ETA updates
• Managing delivery discrepancies, failed deliveries and held consignments
• Preparing information and data for daily operational meetings
• Uploading paperwork, labels, manifests and relevant consignment information
• Managing changes to collection dates, pallet types and charges
• Keeping the Transport Management System and depot network information up to date
• Monitoring scanning performance and operational KPIs
• Managing driver communications and second-run schedules
• Dealing with internal and external queries and customer complaints
• Arranging couriers when required and tracking associated costs
• Supporting weekly invoicing, self-bill amendments and credit queries
• Ensuring all consignments are correctly uploaded and transferred as required
• Helping to train colleagues on the process
• Ensuring processes comply with relevant safety and operational requirements

As Scheduling Administrator, you must be/have:

• Experience of logistics planning or coordination
• Experience using a Transport Management System (TMS)
• Excellent organisation and attention to detail
• The ability to manage multiple priorities in a busy environment
• A proactive approach and the confidence to react quickly when plans change
• Strong written and verbal communication skills
• The ability to work independently and take ownership of your workload
• A practical, problem-solving approach

This is a great opportunity to join an established and busy logistics operation where you'll play a key role in keeping the day-to-day transport function running smoothly. If you're someone who enjoys being at the heart of the operation, solving problems and making sure everything gets where it needs to be, we'd love to hear from you.

Salary: £28,000, full time 9.00am - 5.00pm Monday to Friday, office based, free onsite parking.