Scheduler - North Belfast

VanRath; Belfast; On-site; GBP 26,000; Full time

Job summary

An exciting opportunity awaits as a Scheduling Coordinator with a major player in the energy sector. This role offers an immediate start within a multi-billion pound enterprise, where you will efficiently manage appointments, optimise workflows, and ensure client satisfaction. The position promises comprehensive benefits and career growth opportunities in a dynamic environment. If you excel in organisation and communication, this is your chance to contribute to a thriving company while enhancing your professional skills.

Benefits

Comprehensive Benefits

Career Growth Opportunities

Qualifications

• Strong organisational and time-management skills are essential.
• Proficiency in MS Office applications, especially Excel and Word.

Responsibilities

• Manage appointments and ensure tasks are completed within client timescales.
• Monitor job progress to meet KPIs and client expectations.

Skills

Organisational Skills

Time Management

Communication Skills

Problem-Solving

Interpersonal Skills

Education

Administrative Experience

Tools

MS Office (Excel, Word)

Job description

VANRATH is thrilled to assist our client in the search of a Scheduling Coordinator. Our client is a major international player in the energy sector, offering the successful candidate an incredible chance to join a multi-billion pound enterprise with a strong global presence.

This is an urgent requirement offering an immediate start date.

Employment Type: 11 Month FTC, Full-time
Location: North Belfast
Salary: £26,000 + Comprehensive Benefits & Career Growth Opportunities

Responsibilities:

• Efficiently schedule and manage appointments using relevant planning and response systems, ensuring all tasks are allocated and completed within agreed client timescales.
• Optimise engineers' workflows by developing and maintaining productive and efficient work routes, maximising their time and resources.
• Monitor and track job progress to ensure all Key Performance Indicators (KPIs) and client expectations are consistently met.
• Work closely with clients, engineers, and internal teams to ensure smooth scheduling operations and address any issues promptly.
• Conduct customer satisfaction surveys, maintain accurate records, and ensure compliance with company procedures.
• Assist in training and onboarding of new starters, ensuring they understand scheduling systems, processes, and responsibilities.
• Support continuous improvement initiatives by identifying areas for enhanced efficiency and process optimisation.

Essential Criteria:

• Strong organisational and time-management skills, with the ability to handle multiple tasks and prioritise effectively.
• Proficiency in MS Office applications, particularly Excel and Word.
• Previous administrative experience, ideally within a construction, regeneration, or responsive repairs environment.
• Excellent communication and interpersonal skills to engage effectively with engineers, clients, and stakeholders.
• Problem-solving ability to address scheduling conflicts, last-minute changes, and resource allocation challenges.

Desirable Criteria:

• Experience working within partnership arrangements, particularly in the context of responsive repairs contracts.
• Knowledge of scheduling and appointment management systems used in construction or regeneration services.
• Understanding of local government operations and familiarity with Registered Social Landlords (RSLs).

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

Some positive candidate feedback we've received-

'VANRATH were very easy to work with, personable and knew what questions to ask to find me the right role. Would highly recommend.''

''I would highly recommend Vanrath. Very quick response to my application. They have been extremely dedicated to finding me a role that was best suited to my future career development.''

''Would highly recommend Vanrath. After uploading my cv I was contacted the next day and they were able to find a permanent suitable role for me very quickly. They were very helpful and supportive through the entire interview process and were able to negotiate a very good job offer which I was delighted with.''